Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suttle Cadillac
Newport News, VA
660 Reviews
At Suttle Cadillac, family values and customer commitment have been the foundation of the business since 1902. As part of Suttle Motors, one of the oldest continuously operating dealerships in the country, the Suttle family has proudly served generations of customers with honesty, hard work, and integrity.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 23, 2026
The staff truly makes me feel as though I'm the only
person there.... they go above and beyond keeping Customers HAPPY.
More
by kimmie525i
Verified Customer
Verified Customer
Employees Worked With
Other Employees :
Perry Silver Team Department.... The Best..
September 23, 2026
Dropped off my XT5 after a blown tire at your night
drop-off. Scheduler called in the morning and said soonest appointment was 2 Weeks away. Went over to get my fob to take the car elsewhere. Car had a
More
by FLYTEC
Verified Customer
Verified Customer
Employees Worked With
September 22, 2026
Service was bad.
Didn’t even check tire pressure or level of liquids try better
More
by Erobb7316
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (258 Vehicles)
Photos & Amenities
- Drive-In Service
- Express Service
- Free State Inspections
- Free WiFi
- Customer Lounge Area
- Children's Play Room
- Television
- Free Starbucks Coffee
- Free Drinks
- Vending Machines
- Shuttle Service
- Rental Car Service Onsite
- Quick Lube
- Pet Friendly
- Cable TV
- Automated Car Wash
- Authorized Accessories Store
- Authorized Parts Store
- After Hours Drop-Off
