Melissa Gibson
Melissa Gibson at BMW of West Chester

Melissa Gibson

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
262 Reviews
4.8

262 Reviews

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262 Reviews of Melissa Gibson

September 16, 2025

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I moved from BMW Devon to West Chester. I will say, it is worth it More

by Naresh Koneru
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

September 13, 2025

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The employees that I came in contact with were on task and friendly. This dealership is very well run. More

by DPOT34
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Recommend Dealer
Yes

September 12, 2025

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My 3rd car from Justice. Low pressure and great experience. Very knowledgeable, good prices and have my interest in mind. More

by TOMHE1
Recommend Dealer
Yes

Other Employees Tagged: Justice Mogano, Brooks Collins

September 12, 2025

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Had very good experience since the time I dropped of my car to pick up More

by VENKATAS73
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Recommend Dealer
Yes

September 07, 2025

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The staff is always friendly and efficient. The service department is reliable and does good.. More

by Tbd
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Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

September 05, 2025

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The service department at Otto’s BMW is always great. Melissa, their service advisor kept us up to date on timing and it was nice to receive the video from the service technician after their inspection. More

by thorn2000
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Recommend Dealer
Yes

September 05, 2025

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Melissa was great. Very responsive and attentive. She helped us with our recent issue. Was able to get everything needed for warranty coverage for our 750i. More

by varkeyj1976
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Recommend Dealer
Yes

September 04, 2025

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Very clean, broadly staffed, friendly, generally all one could ask for in a dealership. Thank you More

by JON.PRO
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Recommend Dealer
Yes

September 04, 2025

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Professional , pleasant , and informative, a joy to deal with. Process was communicated, and updates provided , really was a seamless, no hassle experience. More

by 53ASUMMERS
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Recommend Dealer
Yes

September 04, 2025

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Melissa is a great listener. She heard my thoughts as we started our appointment, and then she executer hew duties that reflected my desires. Just perfect!! More

by TLADWEBB
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Recommend Dealer
Yes
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