Melissa Gibson
Melissa Gibson at BMW of West Chester

Melissa Gibson

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
4.8
363 Reviews
4.8

363 Reviews

Write a Review

363 Reviews of Melissa Gibson

February 05, 2026

Dealership Rating
Employee Rating

Visiting the dealership for service has always been scary for me in my lifetime. That is not the case going to BMW of Westchester. Absolutely not the case working with Melissa. She is friendly, efficient, pr More

by T Gensler
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

February 04, 2026

Dealership Rating
Employee Rating

Melissa is a pleasure to work with. Very helpful. The dealership has been very helpful and informative. More

by kim1979matthews
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

February 02, 2026

Dealership Rating
Employee Rating

I had my car in for an oil service and Melissa is my service advisor. Melissa is always kind and courteous and offers great advice. After speaking with Melissa , I decided to extend my maintenance plan. More

by Tbd
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

February 02, 2026

Dealership Rating
Employee Rating

Excellent and thorough service. Not pushy and treat you with respect. Excellent, thorough, respectable, knowledgeable More

by shughes1397
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

February 01, 2026

Dealership Rating
Employee Rating

To much miscommunication with Melissa, loss time and money. And car still wasn’t fixed. More

by Shyfinest world
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 30, 2026

Dealership Rating
Employee Rating

Brake fluid replacement. I should have just waited. Sitting on 202 for 1.5 hrs is painful. Next time I'll wait. More

by jeffmoorej30
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

January 30, 2026

Dealership Rating
Employee Rating

Prompt completion of oil change, clear communication. So good at keeping the customer informed Courteous staff More

by DGF215
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

January 29, 2026

Dealership Rating
Employee Rating

The BMW dealership, it is a very comfortable place. Runs very smoothly, and they take excellent care of their customers More

by DELCOLAWYER
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

January 29, 2026

Dealership Rating
Employee Rating

It was great getting my car in for service on short notice. Thanks to Melissa for making this possible. More

by RBMAYNARD
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

January 28, 2026

Dealership Rating
Employee Rating

I'm pleased with my service. An issue I forgot to mention was identified and repaired. More

by Danimm01
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

1
...

Dealership Inventory (365 Vehicles)

used 2025 BMW X3 car, priced at $48,999
2025 BMW X3
used
Black Sapphire exterior
Automatic
All-wheel Drive
used 2025 MINI Countryman car, priced at $35,999
2025 MINI Countryman
used
Indigo exterior
Automatic
All-wheel Drive
used 2025 BMW X4 car, priced at $49,999
2025 BMW X4
used
Alpine White exterior
AWD
used 2025 MINI Countryman car, priced at $43,855
2025 MINI Countryman
used
Slate Blue exterior
Automatic
All-wheel Drive
used 2023 BMW 330e car, priced at $36,999
2023 BMW 330e
used
Blue exterior
Automatic
All-wheel Drive
new 2026 BMW X5 car
2026 BMW X5
new
Manhattan Green Metallic exterior
Automatic
All-wheel Drive