Melissa Gibson
Melissa Gibson at BMW of West Chester

Melissa Gibson

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
388 Reviews
4.8

388 Reviews

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388 Reviews of Melissa Gibson

March 12, 2026

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It was easy to schedule an appointment and the service was very professional. The wating atea was comfortable. More

by skim1967
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Recommend Dealer
Yes

March 12, 2026

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While disappointed party was not in stock, especially given appointment set up two weeks earlier with known work to be done, Melissa handled the issue beautifully. More

by PAOLIWC
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Recommend Dealer
Yes

March 10, 2026

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Everyone at the dealership is very helpful and polite. I have been a customer for over 30 years. More

by Pinnie
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Recommend Dealer
Yes

March 07, 2026

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Always a pleasure bringing my car in for servicing, service is great including the gentleman that takes the car in and out once service is complete More

by NECHIAYORKE
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

March 06, 2026

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Heather is amazing. Always in great spirits. She is super communicative. She treats me with respect and very accommodating. Love her. 5 stars More

by Williamatlee19
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Recommend Dealer
Yes

March 05, 2026

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As always, professional, friendly, and efficient. I especially appreciate how clean my car was after the service. More

by ROBERT.FULLERTON
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

March 03, 2026

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It was a Pleasant service experiance. Looking to do more service in the future. Thank you More

by Alex R
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Recommend Dealer
Yes

March 02, 2026

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Took me in at scheduled time, escorted me to waiting area. Work promised was completed within a reasonable timeframe More

by JOBERG49
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

March 02, 2026

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Employee Rating

We had to come back twice for the same issue with the cabin heat. That's it. More

by wayne.e.shaw
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

March 01, 2026

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Employee Rating

Easy and timely. I was informed of the progress and work was completed in a timely manner. More

by WERGOLFERS
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

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