Melissa Gibson

Easy to schedule inspection online. Appointment was on time and I waited for my car in the lobby. Always happy to work with Melissa she is very pleasant and always keeps me well informe Appointment was on time and I waited for my car in the lobby. Always happy to work with Melissa she is very pleasant and always keeps me well informed. More

by beccaboo_79 Verified Customer Verified Customer

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Too expensive. The cost of labor is too expensive. Not the rate but the hours being assigned to a job. It does not take that long. Also I am a loyal customer and ge The cost of labor is too expensive. Not the rate but the hours being assigned to a job. It does not take that long. Also I am a loyal customer and get no discounts More

by PJRAUCH Verified Customer Verified Customer

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Early hours are very convenient. Inline scheduling is easy. Text updates including video summary are useful and efficient. Waiting lounge is excellent. Inline scheduling is easy. Text updates including video summary are useful and efficient. Waiting lounge is excellent. More

by PRAPHULLA Verified Customer Verified Customer

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Well happy I am very happy with the service that you provided I am very happy with the service that your dealership provided for my state inspection provided I am very happy with the service that your dealership provided for my state inspection More

by LILY_D_L Verified Customer Verified Customer

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They are professional, trust worthy and friendly. I go out of my way to bring my car here I go out of my way to bring my car here More

by SJM4OCTOBER Verified Customer Verified Customer

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Perfect as usual. Melissa has always been very helpful, she makes the experience perfect. I've said all I'm going to say. Melissa has always been very helpful, she makes the experience perfect. I've said all I'm going to say. More

by josephpshort Verified Customer Verified Customer

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We had another excellent experience with Justice at BMW of Westchester — this is our third vehicle purchase with him. He’s straightforward, knowledgeable, and honest, and it’s obvious he truly enjoys the b of Westchester — this is our third vehicle purchase with him. He’s straightforward, knowledgeable, and honest, and it’s obvious he truly enjoys the brand and the product. If you’re looking for someone who makes the process easy and actually cares, ask for Justice. We love our BMWs! More

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I had an great experience car got in and out same day. Bill was through while explaining other recommendations services. Thanks Bill! Bill was through while explaining other recommendations services. Thanks Bill! More

by RTOSHDE87 Verified Customer Verified Customer

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Thanks to Mellisa and the service team for working hard to fix my oil leak! to fix my oil leak! More

by SELTZERB01 Verified Customer Verified Customer

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Thorough, great explanation with video and communication with Melissa. I'm happy with my experience at Otto's BMW West Chester with Melissa. I'm happy with my experience at Otto's BMW West Chester More

by KRISTAANNK Verified Customer Verified Customer

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