Mathew Povroznik
Mathew Povroznik at BMW of Westlake

Mathew Povroznik | Page 18

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
345 Reviews
4.9

345 Reviews

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345 Reviews of Mathew Povroznik

March 10, 2025

Dealership Rating
Employee Rating

Matthew did a great job explaining the required and recommended maintenance for my vehicle. I look forward to working with MAtthew in the future. More

by s14mohr
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

March 08, 2025

Dealership Rating
Employee Rating

Clearly explained the maintenance to be performed and the costs we would incur. Service performed very quickly More

by nbell1414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2025

BMW of Westlake responded

Thank you so much for the positive review!

March 06, 2025

Dealership Rating
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There is no better BMW dealer than this one/clean / friendly/ respectful and professional plus beautiful people! More

by DANELOS23
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 09, 2025

BMW of Westlake responded

We are very happy we could provide you with a positive experience!

March 04, 2025

Dealership Rating
Employee Rating

Service was easy to schedule, the time was convenient and the wait was as promised! More

by Jim
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 09, 2025

BMW of Westlake responded

Jim, we are so pleased you enjoyed your visit to BMW of Westlake!

March 04, 2025

Dealership Rating
Employee Rating

Got an appointment right aware! Matthew kept me well informed of what was going on with my car!! Great customer service. More

by RESENDEZ lori
Service Price Transparency
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Recommend Dealer
Yes
Mar 09, 2025

BMW of Westlake responded

Hi Lori, thank you so much for your positive comments about BMW of Westlake!

March 01, 2025

Dealership Rating
Employee Rating

Professional, courteous, polite, and a well-oiled machine from top to bottom. Prompt responses and answers to all my questions. Their crew maintained my vehicle as needed then washed it before returning to More

by TFA6267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2025

BMW of Westlake responded

Reviews like this give us motivation and help us ensure we provide high-quality care.

February 28, 2025

Dealership Rating
Employee Rating

Very good experience. . buying our car and the service department. Very friendly and helpful . Thank you More

by SCOTTMCOLE59
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 03, 2025

BMW of Westlake responded

Thank you for your kind words and this wonderful review!

February 28, 2025

Dealership Rating
Employee Rating

Always great services. Timely and efficient quality of work. I drive past other bmw locations to come to this location due to the great service. More

by KAYSKODES
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell

Mar 03, 2025

BMW of Westlake responded

We appreciate your positive review about your recent experience with us!

February 27, 2025

Dealership Rating
Employee Rating

Dealt with my repairs in a timely and efficient manner and kept me updated the entire time More

by CHRIS.ERMISCH
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 02, 2025

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 27, 2025

Dealership Rating
Employee Rating

Matthew kept me updated as my vehicle when through the service process, beginning with a video, indicating a small fluid leak from the water pump More

by Dennis
Service Price Transparency
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Recommend Dealer
Yes
Mar 02, 2025

BMW of Westlake responded

Hello Dennis, thank you; we appreciate your feedback!

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