MICHELLE LADNER
MICHELLE LADNER at Galleria BMW

MICHELLE LADNER | Page 8

General Sales Manager

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

4.9
153 Reviews
4.9

153 Reviews

Write a Review

Dealership Experience

6 yrs, 10 mos

Industry Experience

10 yrs, 7 mos

153 Reviews of MICHELLE LADNER

June 21, 2024

Dealership Rating
Employee Rating

I dealt pretty much solely with Chris back in the repair shop. His communication and attention to detail were phenomenal. Based on his level of customer service alone, I will be purchasing my next BMW from More

by Mary Fellows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

Galleria BMW responded

Mary, Thank you so much for taking the time to share your experience with us. We could not be happier to hear that you always have a phenomenal time working with Chris and our dealership. If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate you!!

June 18, 2024

Dealership Rating
Employee Rating

Seamless process. They delivered our new BMW and drove the old one away without a hitch. Did paperwork online. Fantastic experience. That’s why we only buy out cars at More

by Ripoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina , Quentin Meador

Jun 18, 2024

Galleria BMW responded

Ripoff, Thank you very much for sharing! We are so pleased to have been able to provide you with a seamless process delivering your new BMW! We are so grateful for your business and trust, especially being at such a distance! If there is anything else that we can assist you with in the future, please do not hesitate to reach out to us. We really appreciate you!

June 08, 2024

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Employee Rating

They are truly interested in your experience. The salespeople are knowledgeable about their cars and appreciate their customers More

by btatum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Lancaster, Billy Herbert

Jun 09, 2024

Galleria BMW responded

Btatum, Thank you for sharing! We truly are interested in your experience, and we always want to ensure that it is a great one! We really appreciate your kind words and business. If there is anything else that we can assist you with, please do not hesitate to reach out to us. We are so grateful to have you as part of our Galleria BMW Family!

June 06, 2024

Dealership Rating
Employee Rating

It is the best dealer that I have visited and Mr. Quintin Manor's attention is the best. I have bought 3 cars at this dealer and he always serves me with great excellence, whenever I go to buy a car More

by n.torres1719
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quentin Meador

Jun 07, 2024

Galleria BMW responded

Wow! Thank you very much. We truly are so appreciative of your repeated business and trust over the years. Thank you for sharing such kind words about Quinton and our dealership. If there is anything else that we can assist you with, please do not hesitate to reach out to us. We are so grateful for you.

June 05, 2024

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Employee Rating

Top notch from sales, financial and service! Sonya is a great salesperson our 3rd seamless deal with her! More

by tacticalwoodguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonya West , Chris Veninga

Jun 07, 2024

Galleria BMW responded

Thank you so much for your kind words about Sonya and our dealership! We could not be more pleased to hear that you had a top notch experience with our sales, financial, and service team. We are so grateful to have you as part of our Galleria BMW Family!

May 31, 2024

Dealership Rating
Employee Rating

I absolute love this place. I have to start from two years ago when Austin sold me my first BMW. He was like an angel. He approached me when I felt so intimidated but he made m More

by PENNYPRITCHETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 29, 2024

Dealership Rating
Employee Rating

We bought our 4th BMW from Sonya and once again she made the 6 hour round trip drive to Galleria from Baton Rouge well worth it! We love our new X5 and the great deal that we got on it. Thank you Sonya, Mic More

by Stephen Jeansonne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonya West , Cody

May 29, 2024

Galleria BMW responded

We love reading reviews from Sonya's clients - they are the best! Thank you for your comments! We are grateful for your relationship and support.

May 29, 2024

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Employee Rating

Another great experience! Amazing from start to finish!! Thank you Sonya for our 4th Galleria BMW. The experience couldn’t have gone better, and we love our 2025 X5!! Thank More

by thebackyardwildchild
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonya West , Cody Bowman

May 29, 2024

Galleria BMW responded

First let us say we LOVE the screen name! Glad we could provide a 5 star experience. Sonya would also like to say thanks and congrats on your 4th BMW. WOW! Please know how much we appreciate you and that we will be here whenever you need us. Thanks again.

May 17, 2024

Dealership Rating
Employee Rating

Galleria gave me an amazing experience and was very transparent about everything. I will definitely be a returning customer and couldn't of had a better time! More

by J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 18, 2024

Galleria BMW responded

We could not be happier to hear that you had an amazing experience in every way, J!! Thank you so much for sharing such kind words. We really appreciate your business and trust, and could not be more grateful to have you as part of our Galleria BMW Family!!

May 14, 2024

Dealership Rating
Employee Rating

Love this Experience. I would not trade this for anything. The love and commitment the we get every time we choose this dealership we get nothing but the most upmost respe More

by Turner.thigpen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonya West, Billy Herbert, Andrew Saenz , Cody

May 17, 2024

Galleria BMW responded

Turner, Thank you so much for your kind words and business. We are so grateful to have you as part of our Galleria BMW Family!

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