Luke Nielsen
Service Advisor
Zeigler Hyundai of Racine
13313 Washington Ave
Mount Pleasant, WI 53177
41 Reviews
Write a Review41 Reviews of Luke Nielsen
September 16, 2024
Extremely quick service, staff was very communicative at every step. No issues what so ever every step. No issues what so ever More
Other Employees Tagged: Herberth Aguilar, Chad Schmitz, Ron Stewart, Ed Rodriguez
September 16, 2024
Great Service Department , never any issues vehicle always returned clean and on time thank you always returned clean and on time thank you More
Other Employees Tagged: Ron Stewart, Ed Rodriguez
September 16, 2024
The service department has been helpful and informative. They have done a good job of informing of options. They have done a good job of informing of options. More
Other Employees Tagged: Chad Schmitz, Ed Rodriguez
September 11, 2024
Even after bringing my car to show issue I had with oil level light, service guy told me it was all good, I asked again to check the car during my regular oil change service and mechanic/ service guy he sa level light, service guy told me it was all good, I asked again to check the car during my regular oil change service and mechanic/ service guy he said it was all good. On same day after I picked up my car from service, I took it back to show oil level low light is on right after servicing please check. Still they didn't find anything and told me no issues with car you are good. And now my car is broken down and Hyundai mechanic is not able to figure out what is going on. I hope dealership have better mechanic who have some basic understanding of how engine works for their own cars. Horrible experience and I ended up with broken car because of your mechanics who don't know how to fix cars. More
Other Employees Tagged: Scott Waller, Eugene LaForge, Chad Schmitz, Ron Stewart, Ed Rodriguez
September 07, 2024
Great service and very comfortable waiting area- Courtesy was amazing- Great customer service!Thank you! was amazing- Great customer service!Thank you! More
Other Employees Tagged: Chad Schmitz, Ron Stewart, Ed Rodriguez
September 05, 2024
Been going there for the last 12 years and the general manager is the best at that dealership just as long as he is there I will be coming back manager is the best at that dealership just as long as he is there I will be coming back More
Other Employees Tagged: Adrian Basich, Chad Schmitz
September 05, 2024
They were very nice and explained everything to me. Good customer service experience. Thank you Good customer service experience. Thank you More
Other Employees Tagged: Chad Schmitz, Ron Stewart, Ed Rodriguez
September 04, 2024
Fabulous customer service! The waiting area is welcoming and comfortable! I also love getting a car wash! Great perk! The waiting area is welcoming and comfortable! I also love getting a car wash! Great perk! More
Other Employees Tagged: Herberth Aguilar, Chad Schmitz, Ron Stewart, Ed Rodriguez
August 31, 2024
This dealership has been consistent in both repairing recall updates and diagnosing and fixing electrical issues. They are excellent. Unfortunately, the problem I had with the rear cargo carpeting has go recall updates and diagnosing and fixing electrical issues. They are excellent. Unfortunately, the problem I had with the rear cargo carpeting has gone unrepaired because the manufacturer of the replacement materials is no longer in business. I wish Hyundai, not Ziegler, would find a solution. More
August 28, 2024
Chad was very helpful and informative of how things were going with my car. I have been using this dealership for service of my Hyundai for over 2 years and I've never had a bad experience compared to so ma going with my car. I have been using this dealership for service of my Hyundai for over 2 years and I've never had a bad experience compared to so many other dealers. The people of this dealership tried 10 times harder to give the best service than anywhere I've ever gone and I've had a lot of cars. This would be the number one reason to buy a car from this dealer. It's unfortunate that I've bought cars from dealerships that I've had to take elsewhere for service because of the poor quality. Ziegler Hyundai of Racine has the kindest and most helpful people I've ever worked with at a car dealership, I seriously wish I had the same service with my Honda! More
Other Employees Tagged: Herberth Aguilar, Chad Schmitz, Ron Stewart , Eli, Zack