Scott Waller

Brought vehicle in for service and was promptly greeted by Chad and car was taken right in and serviced quickly, I was kept updated the whole time waiting, and when finished was told which items were servi by Chad and car was taken right in and serviced quickly, I was kept updated the whole time waiting, and when finished was told which items were serviced and the whole bill was explained. Car was returned washed and ready waiting for me. Quick easy transaction, This is our second new vehicle from Zeigler and we will be back for all our service needs in the future. More

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Third vehicle purchase with Zeigler the experience is second to none. Very pleasant and professional. The sales person Jackson was great as were the managers Scott and Zach and the FI guy. Overall an A p second to none. Very pleasant and professional. The sales person Jackson was great as were the managers Scott and Zach and the FI guy. Overall an A plus grade. More

by Dhall12 Verified Customer Verified Customer

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Awesome 😎 great polite in every way I will be sure to buy another vehicle from you thank you very much!!!! buy another vehicle from you thank you very much!!!! More

by bergmanngary6 Verified Customer Verified Customer

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Overall excellent experience! Everyone is very knowledgeable made me feel very comfortable. It made the decision making process easier. Everyone is very knowledgeable made me feel very comfortable. It made the decision making process easier. More

by martens67 Verified Customer Verified Customer

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Buyer Beware: Ziegler Hyundai Racine I had a great first experience with Ziegler Hyundai, which led me to trust them again—unfortunately, that trust was misplaced. I went in after receiving a letter o first experience with Ziegler Hyundai, which led me to trust them again—unfortunately, that trust was misplaced. I went in after receiving a letter offering to pay off my current Palisade if I traded it in. I wasn’t planning to trade, but the offer seemed fair. Instead, I was misled and overcharged. I was pushed toward a 2025 Palisade with 6,500 miles (driven by an employee), presented as a “great deal.” I was shown a discounted price of $51k (brand new was $56k), but it deceptively included standard rebates that weren’t factored into the new vehicle price in their comparison. I was presented with a table showing prospective payments for each vehicle at different loan terms & interest rates, the salesman HAD ME INITIAL by which vehicle, payment, loan term & interest rate I wanted. I was also told “Z Guard” and “LoJack” protections were included—none of which turned out to be true. The finance rep, Tim, rushed me through paperwork without explanation. I didn’t think much of this because I had already discussed AND INITIALED all of the details with the salesman. I naively assumed this was all in the final paperwork. After reviewing my documents at home, I realized I was charged $55k for a used vehicle (only $1k less than a brand-new one), $3k for my trade (which was supposed to be even), got a higher interest rate than promised, longer loan term, and was billed $3,500 for the z guard & lojack extras that I was told were included. I contacted the salesman just hours after the transaction and said if this can’t be fixed, I want to return the vehicle. When I returned to address it, the sales manager, Scott Waller, couldn’t explain the charges and was defensive and dismissive. He told me they can not take the vehicle back, they have no return policy. He literally told me multiple times that he doesn’t understand the paperwork because he doesn’t work in finance and “nobody understands this Wisconsin paperwork.” After much arguing, frustration and tears, he agreed to cut a $3,500 check (less than half of the >10k I was deceptively charged) —which was promised to be hand delivered in 3-4 weeks. I received it by mail 5 weeks later. Scott admitted he adds Z Guard and LoJack to “all of my vehicles on the lot” and that he just simply “eats the cost” if you decline it. However, you’re not told you’re being charged for it and it’s already (supposedly) been applied. So beware: you are being charged - $3500 - unless you explicitly refuse these protections that you’re told are “included.” Bottom line: Read everything. Don’t trust verbal promises. Ask for full breakdowns. And definitely don’t let your female loved ones go to Ziegler Hyundai of Racine alone. I was so proud of myself for doing this by myself and getting a “good deal” only to go home and feel ashamed & disgusted as I realized how badly I was completely taken advantage of and lied to. More

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The dealership treated me very well, my Sales Rep, Matthew Targo is very knowledgeable and helpful The Sales manager, Scott went over and above to secure the right car for us and worked with us on t Matthew Targo is very knowledgeable and helpful The Sales manager, Scott went over and above to secure the right car for us and worked with us on the negotiations Thank you to all !! More

by tom.derrico.heofcdft Verified Customer Verified Customer

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Very good No problem with anything everyone did a good job especially Scott and Billy his right hand man job especially Scott and Billy his right hand man More

by Muskymike37 Verified Customer Verified Customer

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Great service once again with repeat vehicle purchase. Outstanding service from Myles,Scott, and Adrian himself. Everyone was friendly and helpful and went above and beyond to make sure we were fully ta Outstanding service from Myles,Scott, and Adrian himself. Everyone was friendly and helpful and went above and beyond to make sure we were fully taken care of. Repeat customer and very pleased with our experience with Zeigler. We will definitely be back for more of our automotive service needs in the future More

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My first visit to Zeigler took just over 30 minutes…I set expectations as soon as I walked in the door to wrap up a sale in 30 minutes…initially I’m not sure that Noah(Tyler) thought I was serious but after expectations as soon as I walked in the door to wrap up a sale in 30 minutes…initially I’m not sure that Noah(Tyler) thought I was serious but after a few questions and a review of my needs in a vehicle and a consultation with Scott(Waller) we got on the same page and wrapped up negotiations…I put down my deposit and set an appointment to return for the paperwork the following day…I met with Marcin(Dabrowsky) the following day and thirty-ish minutes later I drove off the lot with a new lease…5 Stars for service…5 Stars for execution…5 Stars for value Thanks to the staff for making my visit as painless as possible More

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I recently brought my vehicle in for service at this dealership and was highly impressed with the level of care and professionalism. Ed, the service manager, is clearly committed to excellence and is do dealership and was highly impressed with the level of care and professionalism. Ed, the service manager, is clearly committed to excellence and is doing an outstanding job guiding and training the service advisors. The entire experience was smooth and efficient. Thank you, Zeigler Hyundai, for your exceptional service. More

by HA0 Verified Customer Verified Customer

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