Louis Polos | Page 13

Louis and Jenn made leasing a car fun. They were so friendly and knowledgeable and even though we came in an hour before closing they handled it like pros and we were on the road in no tim They were so friendly and knowledgeable and even though we came in an hour before closing they handled it like pros and we were on the road in no time. We also bring our cars to Klaben for any repair work, the service dept. is first class. More

by TALT1695 Verified Customer Verified Customer

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Klaben Ford and Louis Polos provided outstanding customer service for my purchase of a 2021 Certified Preowned Ranger XLT. I'll be purchasing vehicles from here again in the future! service for my purchase of a 2021 Certified Preowned Ranger XLT. I'll be purchasing vehicles from here again in the future! More

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I recently purchased my second vehicle from Louis at Klaben and I couldn't be happier with the experience. The entire team is truly amazing, and they consistently demonstrate the highest levels of hones Klaben and I couldn't be happier with the experience. The entire team is truly amazing, and they consistently demonstrate the highest levels of honesty and integrity. From start to finish, the process was incredibly easy and stress-free, just like my first purchase with them. Their transparency made me feel confident that I was getting the best deal. The customer service is top-notch—everyone I interacted with was knowledgeable, patient, and genuinely cared about helping me find the perfect vehicle. It’s rare to find a dealership that prioritizes building relationships over just making a sale, but Klaben does exactly that. I highly recommend them to anyone in the market for a new or used car. I absolutely love my 2024 Mach E!!!! Five stars all the way! More

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I cannot say a single bad word about everyone at this dealership! Everyone was incredible!!!!! dealership! Everyone was incredible!!!!! More

by leannekemp21 Verified Customer Verified Customer

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Louis was fantastic! He really cared about my situation and made me and my sister so confident that I was getting everything I needed. My sister even commented that she w He really cared about my situation and made me and my sister so confident that I was getting everything I needed. My sister even commented that she will be back in the future. More

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Well, I've been buying vehicles from Klaben since 2017 and have been impressed and very satisfied with my purchases and a great service and finance departments. I tell everyone about your dealership and h and have been impressed and very satisfied with my purchases and a great service and finance departments. I tell everyone about your dealership and hopefully they listen and stop in to see a well run dealership. Ty helped my wife and I out and have very grateful and working with Tim Sterling and the way they go out of their way to get your needs taken care of. Sean, Mike and the rest of the service department is top notch on repairs if needed are done ina timely manner. It's just a great atmosphere here. More

by JMC Verified Customer Verified Customer

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Louis from Klaben Ford is very responsive, attentive, courteous, knowledgeable and helpful. He made the transaction from trading in my truck and purchasing a certified pre-owned one a breeze! I traveled courteous, knowledgeable and helpful. He made the transaction from trading in my truck and purchasing a certified pre-owned one a breeze! I traveled almost 7 hours to complete this easy process and there were no gimmicks or surprises along the way. Angela, from the finance department was a pleasure to work with as well. The elite team of Louis and Angela from Klaben Ford in Kent, Ohio are second to none! Give them your business, you will not be disappointed! More

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I’ve worked with Louis for quite a few years now. He reached out to me knowing my lease was ending soon so we could discuss what I would like next. We were able to pick out a vehicle, go over pricing He reached out to me knowing my lease was ending soon so we could discuss what I would like next. We were able to pick out a vehicle, go over pricing, set and appointment and send me pre paperwork through email all while I was at work. He made it very smooth and easy. I was in and out of the dealership in about an hour. I will for sure keep going back! Louis was fantastic! More

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Louis and Angela are my go to! Honest integrity! Been buying from Klaben for 6 years now and 4 cars later and I can’t say enough awesomeness about these two folks. Angela was thoro Honest integrity! Been buying from Klaben for 6 years now and 4 cars later and I can’t say enough awesomeness about these two folks. Angela was thorough with the accurate info, quick witted and we laughed thru the signing. I never actually had that great of experience as I did with Angela in finance. Now Louis! He’s becoming a personal friend those once in a while’s I’m buying. Scar, he always remembers me. Remember specific family dynamics and always takes time to talk and care. Highly recommend Klaben. Ask for Louis. He’s amazing. No one works harder for you at a. Dealership than Louis More

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Very pleased with the the way everyone took care of me very glad I went with KLABEN thank you to Richard KLABEN, Luis, Luke and the hole team at KLABEN very glad I went with KLABEN thank you to Richard KLABEN, Luis, Luke and the hole team at KLABEN More

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