Lou Alfano

I brought my car to Arlington Heights Ford today for an oil change covered by my maintenance plan, and the work was completed with quality. oil change covered by my maintenance plan, and the work was completed with quality. More

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Very professional and courteous service. We’ve always enjoyed our long term relationship with this dealer. We’ve always enjoyed our long term relationship with this dealer. More

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Thanks for having the service guy blow out the sunroof drains. It rained last night and NO leaks...Hurray! Dick Carlson drains. It rained last night and NO leaks...Hurray! Dick Carlson More

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Besides being impressed overall with the dealership thus far, I especially appreciated that John Burzawa went above and beyond expectation naturally, to accommodate me and service my vehicle excellently. T far, I especially appreciated that John Burzawa went above and beyond expectation naturally, to accommodate me and service my vehicle excellently. Thank you J.B.! More

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It was a pleasure doing business with Lonnie Catanese, I would highly recommend doing business with him would highly recommend doing business with him More

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Fast and friendly staff, courteous and knowledgeable, concerned about my vehicle. Clean and comfortable waiting area. Vehicle was ready when promised. concerned about my vehicle. Clean and comfortable waiting area. Vehicle was ready when promised. More

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Very prompt response when bringing in your car for service! They are very customer service focused. service! They are very customer service focused. More

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Excellent service. Luigi, service advisor, was very helpful and great to work with. Car was ready quicker than expected. Luigi, service advisor, was very helpful and great to work with. Car was ready quicker than expected. More

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The used car selection is pretty decent, and the service/ repair department is usually very good repair department is usually very good More

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I am grateful for the thoroughness of the Service Department. If there were one thing to dislike it would be how I did not receive a status update during my service appointment (oil change + a recall Department. If there were one thing to dislike it would be how I did not receive a status update during my service appointment (oil change + a recall). I was told the recall would take an hour, I was there waiting for 3 1/2 and I dropped off my truck and hour early. More

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