116 Reviews
Write a Review116 Reviews of Lou Alfano
December 24, 2024
The used car selection is pretty decent, and the service/ repair department is usually very good repair department is usually very good More
Other Employees Tagged: Jerry Hood, Mike Waddle
December 07, 2024
I am grateful for the thoroughness of the Service Department. If there were one thing to dislike it would be how I did not receive a status update during my service appointment (oil change + a recall Department. If there were one thing to dislike it would be how I did not receive a status update during my service appointment (oil change + a recall). I was told the recall would take an hour, I was there waiting for 3 1/2 and I dropped off my truck and hour early. More
November 14, 2024
They always get me in very quickly and get it ready for me on time me on time More
Other Employees Tagged: Anthony Wojciechowski
October 27, 2024
Really quick and friendly customer service. Waiting area clean and comfortable, good coffee machine. Highly recommend. Waiting area clean and comfortable, good coffee machine. Highly recommend. More
Other Employees Tagged: John Burzawa
August 29, 2024
Everytime I bring my car in for service, I'm greeted by a service advisor that is always friendly and professional. They always give me updates and my vehicle is always returned clean. AH Ford is the best service advisor that is always friendly and professional. They always give me updates and my vehicle is always returned clean. AH Ford is the best dealership I have ever been to. More
Other Employees Tagged: Jerry Hood, Ikram "Ike" Alam , Trevor Metling
August 13, 2024
Service was prompt and accurate. Changed appointment to a mobile service a day earlier than was scheduled. Mobile service was excellent. Changed appointment to a mobile service a day earlier than was scheduled. Mobile service was excellent. More
Other Employees Tagged: Anthony, mobile service technician
July 20, 2024
Great service ! I called that morning to setup an appointments for an oil change and tire rotation and was able to get in the same day. They took me on time and I wa I called that morning to setup an appointments for an oil change and tire rotation and was able to get in the same day. They took me on time and I was done in an hour ! That to me is great service and customer satisfaction! More
June 15, 2024
We had a really great service experience at Arlington Hts Ford. Lou Alfano and Mike Waddle listened to our concerns and made sure all were addressed. Our Expedition was ready when promised and was returned Ford. Lou Alfano and Mike Waddle listened to our concerns and made sure all were addressed. Our Expedition was ready when promised and was returned to us sparkling clean...even the floor mats were spotless. More
Other Employees Tagged: Jerry Hood, Mike Waddle