Lou Alfano
Lou Alfano at Arlington Heights Ford

Lou Alfano | Page 15

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9
148 Reviews
4.9

148 Reviews

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148 Reviews of Lou Alfano

September 17, 2021

Dealership Rating
Employee Rating

My service experience was top notch and Lou's attention to detail is spot on More

by squigi3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 16, 2021

Dealership Rating
Employee Rating

There where quick on fixing my car just wish they had a loaner for me More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 04, 2021

Dealership Rating
Employee Rating

I didn’t have to wait at all when I arrived and my car was finished a bit before what I was told. Great customer service! More

by Bernie.lafrance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 25, 2021

Dealership Rating
Employee Rating

I have purchased my last 6 cars from AH Ford--I have complete faith in the Guido family (Tony) and the entire Team @AH Ford from Sammy and Lonny in Sales to Jerry and all of the guys in the repairs staf More

by sheri.mancini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Vasco, Jerry Hood, Mike Waddle, Victor Villanueva , Yasmin Bahena, Eileen Gonzalez, Tony Guido, Wes Tanner, Anthony Wojciechowski

August 23, 2021

Dealership Rating
Employee Rating

The staff was very kind to me as I needed my tire repaired and the Buick service department was on strike. While I do not drive a Ford, you treated me with the respect of a regular customer, even th More

by jerry
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

August 18, 2021

Dealership Rating
Employee Rating

Attentive and friendly. Took care of my issue quickly. New what had to be done with no fuss. Appreciated being treated like i was family and was concerned about me and my vehicle. More

by CountyCop 1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle

July 20, 2021

Dealership Rating
Employee Rating

Newer used 14 Fiesta that I cooked my key for. also discovered alignment issue that wasn't obvious the last 2.5 months.Out in 2 hours with new key and the ride is nice and tight. More

by Gary S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle , Yasmin Bahena

July 09, 2021

Dealership Rating
Employee Rating

Very nice. Everything went as expected . They did the requested amount of work, but no more than what was actually required at that point in time. More

by Localbuyeroffords
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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