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Lou Alfano
Lou Alfano at Arlington Heights Ford

Lou Alfano | Page 14

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9
146 Reviews
4.9

146 Reviews

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146 Reviews of Lou Alfano

December 06, 2021

Dealership Rating
Employee Rating

As always AH Ford in Arlington Heights never fails to provide quality service throughout the entire establishment, took my 2019 Escape in for service and it was exceptional, friendly and fast. definitely More

by pdrubi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Sam Vasco, Rich Jacobsen , Tony Guido, John Rodriguez

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Dec 09, 2021

Arlington Heights Ford responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Arlington Heights Ford Team

November 30, 2021

Dealership Rating
Employee Rating

Excellent service with excellent knowledge of automobile service handled in an excellent and professional manner and always courteous More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

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Nov 30, 2021

Arlington Heights Ford responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Arlington Heights Ford Team

November 06, 2021

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Employee Rating

Elliott and Jesus were very helpful! This is our second by in a month! I recommend Arlington Heights Ford to everyone!! More

by srokkas
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesus Sanchez, Jerry Hood, Elliott Reichel , Frank White

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Nov 08, 2021

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that Elliott and Jesus were so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

October 26, 2021

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Employee Rating

Lou was wonderful to deal with. He made sure I had a ride home and keep my abreast of what needed to be done with my car. I really appreciate all he did for me. More

by Janice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

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Oct 26, 2021

Arlington Heights Ford responded

Hi Janice, and thanks for the great feedback! We're very happy that Lou was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Ford Team

October 23, 2021

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Employee Rating

Arlington heights Fort dealer ship is a great place car repaired. I've been going there for Years. If you want top notch service that's the place to go. More

by Mlearnahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle, Victor Villanueva, Thomas Patronski , Joe Baez, Yasmin Bahena, Eileen Gonzalez, Wes Tanner, Anthony Wojciechowski

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October 22, 2021

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Employee Rating

Brought my car in for an oil change and was pleased with the service. Had to wait for only an hour. More

by Kbsdoruff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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October 08, 2021

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Employee Rating

Absolutely did a great job getting me in on short time and getting my done that same afternoon... More

by Benson.michael64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle, Victor Villanueva , Yasmin Bahena, Eileen Gonzalez, Wes Tanner, Anthony Wojciechowski

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September 28, 2021

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Employee Rating

Great place to visit. Service is top notch! My car was in and out as promised More

by analfano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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September 17, 2021

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Employee Rating

My service experience was top notch and Lou's attention to detail is spot on More

by squigi3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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September 16, 2021

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Employee Rating

There where quick on fixing my car just wish they had a loaner for me More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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