Kris Gaerlan
Kris Gaerlan at Dallas Lease Returns

Kris Gaerlan | Page 18

General Manager/Partner

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

Contact Me
4.9
355 Reviews

Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question

Dealership Experience

22 yrs

Industry Experience

28 yrs, 4 mos

Employee Video

4.9

355 Reviews

Write a Review

355 Reviews of Kris Gaerlan

October 19, 2021

Dealership Rating
Employee Rating

Friendly people, great service, and fair prices! Made the deal over the phone and they delivered the vehicle to Houston same day! More

by Brandon Keilers
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fabian Gomez

Oct 19, 2021

Dallas Lease Returns responded

Brandon, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

Oct 19, 2021

Dallas Lease Returns responded

Thanks for the awesome review, Brandon! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers to a new friendship!

October 02, 2021

Dealership Rating
Employee Rating

When looking for a car, Pete is the man I go too! we have bought 3 cars from him and loved them all.... Dallas Lease Return has always had open arms when car shopping.. Car shopping is a big headache but wit More

by Coravamp2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins, Parveen Rajendran , Anna Gutierrez, Tammy Lacy, Jesse Leija

Oct 03, 2021

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with Pete and the rest of our team. We're glad to hear we delivered such a great experience!

August 08, 2021

Dealership Rating
Employee Rating

Pete Haskins and Kris Gaerlan are fantastic! I needed to get into a new car ASAP and was having issues with big dealerships. I contacted Kris and he got with Pete and together they made it happen. I love my More

by zoemagallon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Aug 08, 2021

Dallas Lease Returns responded

Thank you, Zoe! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pete and Kris met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

July 27, 2021

Dealership Rating
Employee Rating

I can’t say enough about the service I received from Roel. He was awesome from start to finish. He was very honest and that’s not something I can usually say about a salesman. He noticed a crack in the More

by Andrea Collins
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roel Ortiz

Jul 27, 2021

Dallas Lease Returns responded

Thank you, Andrea, we are very happy to hear that Roel provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 23, 2021

Dealership Rating
Employee Rating

Dallas Lease Returns is a great place to find a car. Awesome salesperson and great options. I love my car. Thanks Chris for all your help and getting me a great deal on my car. More

by Ka5825
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Mikell

Jul 25, 2021

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Chris and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

July 21, 2021

Dealership Rating
Employee Rating

Pete made me and my girlfriends car buying experience the best ever! Very helpful delivering the vehicle and paperwork. Great job! See you next time. More

by Darrincline1119
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Jul 22, 2021

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear that Pete was so helpful to you, and we hope you enjoy your new vehicle. We truly appreciate your feedback!

July 20, 2021

Dealership Rating
Employee Rating

Mr. Smith gives excellent customer service. Additionally, he follows up with every detail. I highly recommend Mr James Smith and Dallas Lease Returns for your vehicle needs. Thank you for the excellent ser More

by Nstewart_nora
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Smith

Jul 20, 2021

Nstewart_nora responded

Thank you fir the excellent customer service.

July 19, 2021

Dealership Rating
Employee Rating

I purchased a 2019 QX80 and could not have been happier with my experience. I am out of state but the buying process went very smoothly. I worked with David Greenleaf and he worked tirelessly to make sure More

by Ron
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Greenleaf

Jul 20, 2021

Dallas Lease Returns responded

We are very happy to hear that David provided you with such a positive experience! We sincerely value your business and look forward to assisting you with any future vehicle needs.

July 17, 2021

Dealership Rating
Employee Rating

I was in the hunt for a VW Beetle, a co-worker who is a VW Beetle enthusiast found the 2017 VW Beetle, the exact one that I wanted at Dallas Lease Returns. I had never heard of Dallas Lease Returns, I gav More

by Lab Rat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2021

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

July 17, 2021

Dealership Rating
Employee Rating

He was very personable. I was afraid to explore getting approved. Edgar made it easy and he took the time to listen to my concerns. More

by lorene.silver
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Parveen Rajendran, Edgar Silva

Jul 17, 2021

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Edgar here at Dallas Lease Returns. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle!

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