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Kris Gaerlan
Kris Gaerlan | Page 17
General Manager/Partner
Dallas Lease Returns
14335 Inwood Rd
Dallas, TX 75244
355 Reviews
Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question
Read moreDealership Experience
22 yrs
Industry Experience
28 yrs, 4 mos
Employee Video
355 Reviews
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355 Reviews of Kris Gaerlan
April 09, 2022
The very best experience ever buying a car! We would highly recommend Carl White as your Sales Manager! His professionalism, expertise and follow up through the whole process was exceptional. We would highly recommend Carl White as your Sales Manager! His professionalism, expertise and follow up through the whole process was exceptional. Carl and the team now have a loyal customer! More
by CP
Other Employees Tagged: Ken Purnell, Carl White III
March 14, 2022
This is my second vehicle I have purchased from you guys and once again I was very satisfied. and once again I was very satisfied. More
by lamurray9669
Other Employees Tagged: Alex Al-Khafaji, Robert Schultz, Bobby Nicholson , Tammy Lacy, Jesse Leija, Ken Purnell
March 09, 2022
I really had a wonderful experience with Peter Hankins, and Dallas Lease Returns. Peter really listened to what our needs were, wanted to earn my business, and also gave me a great deal! They gave me near and Dallas Lease Returns. Peter really listened to what our needs were, wanted to earn my business, and also gave me a great deal! They gave me near top dollar for my trade, and had a driver bring the new car to me, and pickup my trade. I can honestly say that I’ve never a more professional, courteous, and swift car buying experience, and I will certainly be calling Peter and Dallas Lease Returns the next time I need another vehicle. Thank you, Jeff Ward Durango, CO. More
by jeffward76
Other Employees Tagged: Alex Al-Khafaji, Pete Hankins
February 24, 2022
Hands down the best dealership I've ever been to in my 40-plus years of buying vehicles. All the vehicles are in pristine condition. The staff is very professional and easy to work with. I finally found 40-plus years of buying vehicles. All the vehicles are in pristine condition. The staff is very professional and easy to work with. I finally found my lifetime dealership More
by Joe H McCall Jr
Other Employees Tagged: Roel Ortiz, Parveen Rajendran , Anna Gutierrez, Tammy Lacy
February 23, 2022
This place rocks! !! Everyone from the owner all the way down to the front desk staff are very understanding and compassionate about selling vehicles . Eric the salesm !! Everyone from the owner all the way down to the front desk staff are very understanding and compassionate about selling vehicles . Eric the salesman that we bought our truck from was an absolute superstar . We can't express enough gratitude towards Eric, for helping us buy this truck. I don't write reviews very often for businesses but I felt I had to write something about this business because they operate in such a professional manner we really enjoyed this experience. Thanks again!!!!! More
by Martins_007
Other Employees Tagged: Eric Taylor , Ken Purnell
January 01, 2022
Juan is a great salesman and I thoroughly enjoyed his company. He related to me and my family and was extremely helpful company. He related to me and my family and was extremely helpful More
by Deagon3824
Other Employees Tagged: Parveen Rajendran , Juan Contreras, Anna Gutierrez
November 13, 2021
What a great experience…fast friendly and no finance delay. We will be back thank you all delay. We will be back thank you all More
by michaelmollison
Other Employees Tagged: Parveen Rajendran , Tammy Lacy, Derek Tidwell
November 03, 2021
Roel is phenomenal. What started out as a bad experience after a truck was sold out from underneath us by another salesman, after placing a hold deposit, Roel went to work diligently to make it right. While after a truck was sold out from underneath us by another salesman, after placing a hold deposit, Roel went to work diligently to make it right. While the truck I initially drove 3 hours to purchase was no longer an option, this dealership is holding nothing back and has been completely honest and transparent the entire time, even to the point that I had picked out a different truck in their showroom that day, and Roel was completely honest and said the truck had major mechanical issues and they would not sell it to me and sent it off to auction. When that happened, I knew I was at the right dealership, any other place would have sold me that truck without a blink and left me to find the issues when I got home. This dealership is top notch, and when they find me my truck, as they are still looking daily for my perfect fit, a week later, we will gladly do business with them and continue to do so long into the future. Thank you Roel, and thank you to the GM Kris!!! More
by Michael_Coile1406
Other Employees Tagged: Roel Ortiz
October 30, 2021
Roel really helped me and my wife decide what is the perfect car for our needs. His patience and transparency made the car buying experience so easy. I trust Roel and Dallas Lease Returns with my car b perfect car for our needs. His patience and transparency made the car buying experience so easy. I trust Roel and Dallas Lease Returns with my car buying experience. They are for sure working for the customer. I will only buy cars from him forever. More
by dlasky28
Other Employees Tagged: Roel Ortiz , Anna Gutierrez
