Kris Gaerlan | Page 16
General Manager/Partner
Dallas Lease Returns
14335 Inwood Rd
Dallas, TX 75244
Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question
Read moreDealership Experience
22 yrs
Industry Experience
28 yrs, 4 mos
Employee Video
355 Reviews
Write a Review355 Reviews of Kris Gaerlan
September 26, 2022
The team at Dallas Lease Returns is awesome! Hands down the chillest car buying experience I have ever had. Afton is an all-star and we will certainly be seeking her guidance on any future vehic Hands down the chillest car buying experience I have ever had. Afton is an all-star and we will certainly be seeking her guidance on any future vehicle purchases. I spent 3 months car shopping at local dealerships before I found the car I was looking for at Dallas Lease Returns. Next time we will start our search here! More
Other Employees Tagged: Afton Stark
September 25, 2022
Very professional, easy to work with and don’t make you feel like you are forced to buy a vehicle. feel like you are forced to buy a vehicle. More
Other Employees Tagged: Richard Bell
September 21, 2022
I had a great experience at Dallas lease return everyone is nice & make sure you have been helped my sales guy Omar Watkins he is the best he made sure I got what I wanted and he made it happen & Mr Derrick is nice & make sure you have been helped my sales guy Omar Watkins he is the best he made sure I got what I wanted and he made it happen & Mr Derrick Davis he is the best he try to make sure everything is good and comfortable for you they are the best I will be back for my next car love this place🥰 More
Other Employees Tagged: Derrick Davis , Tammy Lacy, Omarr Watkins
August 23, 2022
It was luck that I found Dallas Lease Review on the computer. I had spent many hours looking for a compact truck and when Dallas Lease Returns popped up and a nice compact truck appeared, I struck gold computer. I had spent many hours looking for a compact truck and when Dallas Lease Returns popped up and a nice compact truck appeared, I struck gold. Called and talked with a nice salesman name DJ and the rest is history. I am now driving my dream compact truck. You guys are "GREAT". More
Other Employees Tagged: DJ Johnson
August 01, 2022
Chris patiently worked with my wife and I for 12 months while we looked and and went through life changes in the household. new born and my wife was laid off. Our needs and budget of course changed and Chr while we looked and and went through life changes in the household. new born and my wife was laid off. Our needs and budget of course changed and Chris worked with us the whole way. When one hurdle arrived Chris was there to over come the issue and put us into a very clean BMW SUV. Chris allowed my family to still have a luxury SUV without breaking our bank. He lowered my payment 225 a month, gave me the highest trade in value anyone could offer and was actually the one that took initiative to deliver options in our price range. Thank you Chris and DLR for delivering excellent customer service. This is my second vehicle with them and Chris at DLR earned my biz for life. More
Other Employees Tagged: Chris Mikell
July 28, 2022
Pete was unbelievable! Very attentive and went above and beyond in his service. He made me feel like family! He made the entire process very enjoyable! Thank you Pete!! Very attentive and went above and beyond in his service. He made me feel like family! He made the entire process very enjoyable! Thank you Pete!! More
Other Employees Tagged: Pete Hankins
July 18, 2022
Excellent service and very helpful management team. . buying a truck here was effortless and had a deal made the first hour I was there. Straight to the point and that’s the way I want to buy a truck! . buying a truck here was effortless and had a deal made the first hour I was there. Straight to the point and that’s the way I want to buy a truck! More
Other Employees Tagged: Scout Morris, Ken Purnell
June 24, 2022
My experience with Brad was great. He went above and beyond to help me. I highly recommend him.to anyone. I will definitely be back here as long as he is here. He went above and beyond to help me. I highly recommend him.to anyone. I will definitely be back here as long as he is here. More
Other Employees Tagged: Alex Al-Khafaji, Robert Schultz, Parveen Rajendran, Brad Hoang, Derrick Davis , Tammy Lacy, Jesse Leija, Ken Purnell, Don Webb
June 23, 2022
Well over the past 40 years I have bought numerous cars most of the time I dread going to a dealership and dealing with the sales people I came into your dealership and that Carl White I was very shocked w most of the time I dread going to a dealership and dealing with the sales people I came into your dealership and that Carl White I was very shocked with the professionalism the product knowledge that he had and he asked me quite a few questions As far as what kind of vehicle I was looking for how I was going to use it it made the whole buying experience exceptional something I wasn’t used to when I took delivery of my car he took the time to show me how to set everything up which was exceptional because there’s so many new gadgets in these cars are hard to understand in about a few days after the sale he called me to see how everything was and check up on me asking me if I had any questions if there was anything He could do For me I told him I was taking on a trip for my birthday with my girlfriend a couple days before my trip he actually called me to tell me happy birthday I cannot believe he remembered a couple days later I proceeded to call a few of my friends telling Them about my experience Mainly it was the ones who did not even call me on my birthday but the car salesman did Carl White so I’ve been passing the word around about your dealership and Carl White so whoever reads us I think you should take him to lunch and tell him how much you appreciate him because he is definitely an asset to your firm Once again thank you Carl More
Other Employees Tagged: Alex Al-Khafaji, Robert Schultz, Parveen Rajendran, Derrick Davis , Tammy Lacy, Jesse Leija, Ken Purnell, Carl White III
May 04, 2022
We stumbled on this dealer almost by accident and went in looking for a small car. Brad Hoang worked with us, and after getting our requirements, was able to find us a vehicle that better matched our needs looking for a small car. Brad Hoang worked with us, and after getting our requirements, was able to find us a vehicle that better matched our needs than what had originally drawn us to them. His level of sincerity and transparency about the dealership and their internal processes really inspired confidence in their business, and he and the team at DLR worked extensively to make sure our transaction ticked every box we'd laid out from the start. We _will_ be going back, we _will_ work with Brad for the next purchase, and for many, many successive purchases to come. I really can't say enough, it's frankly almost creepy the degree to which our experience precisely met our needs More
Other Employees Tagged: Parveen Rajendran, Brad Hoang , Ken Purnell

