Kris Gaerlan
Kris Gaerlan at Dallas Lease Returns

Kris Gaerlan | Page 16

General Manager/Partner

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

Contact Me
4.9
355 Reviews

Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question

Dealership Experience

22 yrs

Industry Experience

28 yrs, 4 mos

Employee Video

4.9

355 Reviews

Write a Review

355 Reviews of Kris Gaerlan

September 26, 2022

Dealership Rating
Employee Rating

The team at Dallas Lease Returns is awesome! Hands down the chillest car buying experience I have ever had. Afton is an all-star and we will certainly be seeking her guidance on any future vehic More

by WillWaddell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Afton Stark

Sep 27, 2022

Dallas Lease Returns responded

Will, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Afton and our team met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

September 25, 2022

Dealership Rating
Employee Rating

Very professional, easy to work with and don’t make you feel like you are forced to buy a vehicle. More

by 4Runnerguy31
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Bell

Sep 26, 2022

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

September 21, 2022

Dealership Rating
Employee Rating

I had a great experience at Dallas lease return everyone is nice & make sure you have been helped my sales guy Omar Watkins he is the best he made sure I got what I wanted and he made it happen & Mr Derrick More

by beautyhendrix
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derrick Davis , Tammy Lacy, Omarr Watkins

Sep 24, 2022

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with Omarr, Derrick, and our team. We're glad to hear we delivered such a great experience! Congrats on your new vehicle!

August 23, 2022

Dealership Rating
Employee Rating

It was luck that I found Dallas Lease Review on the computer. I had spent many hours looking for a compact truck and when Dallas Lease Returns popped up and a nice compact truck appeared, I struck gold More

by Boy Boy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: DJ Johnson

Aug 23, 2022

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new truck! All of us at Dallas Lease Returns are glad to have you as a customer.

August 01, 2022

Dealership Rating
Employee Rating

Chris patiently worked with my wife and I for 12 months while we looked and and went through life changes in the household. new born and my wife was laid off. Our needs and budget of course changed and Chr More

by Randall Langley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Mikell

Aug 01, 2022

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

July 28, 2022

Dealership Rating
Employee Rating

Pete was unbelievable! Very attentive and went above and beyond in his service. He made me feel like family! He made the entire process very enjoyable! Thank you Pete!! More

by ashton57
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Jul 29, 2022

Dallas Lease Returns responded

Thank you for your great feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that Pete was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase, Ashton!

July 18, 2022

Dealership Rating
Employee Rating

Excellent service and very helpful management team. . buying a truck here was effortless and had a deal made the first hour I was there. Straight to the point and that’s the way I want to buy a truck! More

by Outlawmod51
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scout Morris, Ken Purnell

Jul 18, 2022

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 24, 2022

Dealership Rating
Employee Rating

My experience with Brad was great. He went above and beyond to help me. I highly recommend him.to anyone. I will definitely be back here as long as he is here. More

by CHARLES BRAGG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Al-Khafaji, Robert Schultz, Parveen Rajendran, Brad Hoang, Derrick Davis , Tammy Lacy, Jesse Leija, Ken Purnell, Don Webb

Jun 27, 2022

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 23, 2022

Dealership Rating
Employee Rating

Well over the past 40 years I have bought numerous cars most of the time I dread going to a dealership and dealing with the sales people I came into your dealership and that Carl White I was very shocked w More

by k.sands
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Al-Khafaji, Robert Schultz, Parveen Rajendran, Derrick Davis , Tammy Lacy, Jesse Leija, Ken Purnell, Carl White III

Jun 24, 2022

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Carl and our team, and we look forward to working with you again.

May 04, 2022

Dealership Rating
Employee Rating

We stumbled on this dealer almost by accident and went in looking for a small car. Brad Hoang worked with us, and after getting our requirements, was able to find us a vehicle that better matched our needs More

by MobileWhipsLLC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Parveen Rajendran, Brad Hoang , Ken Purnell

May 04, 2022

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that Brad was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

...
16
...

Dealership Inventory (286 Vehicles)

used 2019 Hyundai Tucson car, priced at $14,468
2019 Hyundai Tucson
used
Silver exterior
FWD
used 2020 Ford Mustang car, priced at $23,520
2020 Ford Mustang
used
Silver exterior
Automatic
Rear-wheel Drive
used 2024 Mercedes-Benz AMG GT 53 car, priced at $97,860
2024 Mercedes-Benz AMG GT 53
used
White exterior
Automatic
All-wheel Drive
used 2025 Audi Q7 car, priced at $49,234
2025 Audi Q7
used
Samurai Gray Metallic exterior
Automatic
All-wheel Drive
used 2023 Lexus GX 460 car, priced at $60,500
2023 Lexus GX 460
used
White exterior
Automatic
Four-wheel Drive
used 2024 Honda Civic Si car, priced at $33,792
2024 Honda Civic Si
used
White exterior
Manual
Front-wheel Drive