Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question
Read moreDealership Experience
22 yrs, 7 mos
Industry Experience
28 yrs, 11 mos
Employee Video
374 Reviews
Write a Review374 Reviews of Kris Gaerlan
October 28, 2026
⭐⭐⭐⭐⭐ I had an amazing experience working with Derrick at Dallas Lease Returns! Derrick was incredibly patient, dedicated, professional, and attentive throughout the entire process. He took the time to answe Dallas Lease Returns! Derrick was incredibly patient, dedicated, professional, and attentive throughout the entire process. He took the time to answer all my questions, explain everything thoroughly, and ensure I felt comfortable and confident with my decision. I never felt rushed or pressured, and his kindness, honesty, and commitment to excellent customer service truly stood out. Derrick went above and beyond to make the entire car-buying experience smooth, enjoyable, and stress-free. His patience and willingness to help made all the difference, and I genuinely appreciate the time and effort he invested in ensuring a great experience. If you are looking for someone who is knowledgeable, dedicated, and truly cares about his customers, I highly recommend Derrick at Dallas Lease Returns. Thank you, Derrick, for your outstanding service and for making this such a wonderful experience! More
Other Employees Tagged: Roel Ortiz, Parveen Rajendran, Derrick Davis
October 28, 2026
Chris was by far the best dealer representative I’ve worked with! He’s down-to-earth, respectful, knowledgeable, patient, meticulous, friendly and honest. All qualities you’d love to have, but Chris emb worked with! He’s down-to-earth, respectful, knowledgeable, patient, meticulous, friendly and honest. All qualities you’d love to have, but Chris embodies all and I would highly recommend him and DLR to anyone looking ti purchase a higher-end vehicle. I anticipate staying in touch with Chris and buying my next vehicle from him as well. First class service! More
Other Employees Tagged: Chris Mikell, Ricky Brockway
October 17, 2026
Blanca Benítez is such a vibrant and wonderful inside out person that understands every aspect of your needs. She understands because she places herself in your shoes. Gracias Blanca for our 5th car purchase person that understands every aspect of your needs. She understands because she places herself in your shoes. Gracias Blanca for our 5th car purchase experience! Your vibes are amazing! More
Other Employees Tagged: Blanca Benitez, Parveen Rajendran
September 04, 2026
It was a great and efficient experience. Chris and the team were upfront and did exactly what they said during the process. very friendly and easy to work with for buying a used car. Chris and the team were upfront and did exactly what they said during the process. very friendly and easy to work with for buying a used car. More
Other Employees Tagged: Chris Mikell
August 28, 2026
I have bought 9 cars from Pete over the years! I put 4 kids in cars from Dallas Lease when they turned 16! I wouldn’t go anywhere else. I put 4 kids in cars from Dallas Lease when they turned 16! I wouldn’t go anywhere else. More
Other Employees Tagged: Pete Hankins, Parveen Rajendran
August 13, 2026
I came here because I had a less than perfect experience at another dealership and I couldn't be happier. Josh and the team at Dallas Lease Returns were amazing to work with. They are transparent and made t at another dealership and I couldn't be happier. Josh and the team at Dallas Lease Returns were amazing to work with. They are transparent and made the process simple. More
Other Employees Tagged: Parveen Rajendran , Joshua Harper
August 06, 2026
Essentially, this was a two day process that should have been simply hours if it wasn't for my own particulars and stubbornness. I strongly recommend Dallas Lease Returns, specifically Pete Hankins, for any been simply hours if it wasn't for my own particulars and stubbornness. I strongly recommend Dallas Lease Returns, specifically Pete Hankins, for any pre-owned vehicle purchase. The quality and depth of vehicles, their condition and presentation, the cleanliness and organization of facilities and showroom, and the professionalism, attitude and friendliness of the entire staff is unmatched based on my experience. The team was honest, candid, supportive and made me feel comfortable as soon as I arrived. I would refer my son, daughter or Mom, and that says a great deal. I feel confident in my purchase and the longevity of how it will serve my purposes. Finally, the service goes beyond pre-owned vehicles. I would feel comfortable contacting Dallas Lease Returns and Pete for advice on a new car purchases, sourcing specific makes/models they may not have in inventory and/or general, related advice for that matter - with no return for them! Trust, confidence and rapport in relationships like this are vital, and Dallas Lease Returns Delivered. More
Other Employees Tagged: Pete Hankins, Parveen Rajendran, Austin Cassels , Parvene!!
July 15, 2026
Great car buying experience! ! Dallas Lease Returns has a great selection of clean cars and love having an indoor warehouse to shop. Ty was so very helpful during the whole proces ! Dallas Lease Returns has a great selection of clean cars and love having an indoor warehouse to shop. Ty was so very helpful during the whole process. They made buying a used car simple and easy. More
Other Employees Tagged: Ty Aranza(Jones)
June 25, 2026
The staff at Dallas Lease Returns offered superior service during my entire auto shopping experience. They helped me find the perfect vehicle for my situation. Mr Bobby Nicholson was very personable a service during my entire auto shopping experience. They helped me find the perfect vehicle for my situation. Mr Bobby Nicholson was very personable and educated me on the entire process. I’ll definitely use Dallas Lease Returns for my auto needs. More
Other Employees Tagged: Bobby Nicholson
June 17, 2026
Great customer service! Very kind, helpful, and easy to work with to get the job done Very kind, helpful, and easy to work with to get the job done More
Other Employees Tagged: Pete Hankins, Parveen Rajendran, Thomas McCallum, Amy Phung

