Kris Gaerlan
Kris Gaerlan at Dallas Lease Returns

Kris Gaerlan | Page 2

General Manager/Partner

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

Contact Me
5.0
374 Reviews

Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question

Dealership Experience

22 yrs, 7 mos

Industry Experience

28 yrs, 11 mos

Employee Video

5.0

374 Reviews

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374 Reviews of Kris Gaerlan

June 10, 2026

Dealership Rating
Employee Rating

Richard Bell is the goat when it comes to helping find a vehicle perfect for you! He’s helped at least 5 people in my family with getting our cars. I know I’m in love with my new truck! Thank for helping me More

by 98mmn.x
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Richard Bell

Jun 10, 2026

Dallas Lease Returns responded

We’re delighted Richard has helped so many in your family find the right vehicles. We’re thrilled your new GMC is everything you hoped for. Congratulations on your truck and thank you for choosing us once more.

May 28, 2026

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Pete provided great and transparent communication throughout the process. He even came in on his day off to allow me to take delivery More

by BobbyB
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

May 28, 2026

Dallas Lease Returns responded

Thank you for recognizing Pete’s transparent communication. We’re delighted he came in on his day off to ensure a smooth Chevrolet 3500 delivery. Enjoy your new truck.

May 26, 2026

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I had an amazing experience with Pete Hankins and Dallas Lease Returns! Pete is extremely knowledgeable, accommodating, and courteous. DLR has a huge inventory of cars in top-notch condition - Pete quickl More

by fancyredhorse
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

May 26, 2026

Dallas Lease Returns responded

We’re thrilled Pete’s expertise and our extensive Mercedes-Benz inventory helped you find the perfect C-Class in just one visit. We appreciate your recommendation and look forward to assisting you again.

May 25, 2026

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We were a bit indecisive but Brandon stuck with us. Were were able to test drive a number of cars that were ready to go when we got here. Thanks for your patience. The cars were all in great shape whic More

by Jdvader20
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brandon De Soto

May 25, 2026

Dallas Lease Returns responded

Thank you for the five-star review. We’re glad Brandon guided you through multiple test drives of our well-prepared Toyota vehicles and helped you find the right fit. Enjoy your Toyota, and let us know anytime we can assist.

May 24, 2026

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The Absolute Gold Standard of Used Car Buying! After experiencing a truly terrible, disorganized nightmare at a major local Toyota dealership earlier that same day, walking into Dallas Lease Re More

by maiaestropia
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 24, 2026

Dallas Lease Returns responded

What a pleasure to read about your Toyota Tacoma purchase. Amy’s prompt staging, Tony’s enthusiasm, Roel’s clear updates, and Kris and Ricky’s seamless handling of your trade and financing all contributed to an outstanding experience. Thank you for recommending us to your friends and family.

May 21, 2026

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Blanca was fantastic to work with. Didn’t pressure me at any point during the transaction and ensured all my questions were answered. Blanca even went above and beyond to have the brak More

by robert.mccullough84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blanca Benitez, Roel Ortiz

May 21, 2026

Dallas Lease Returns responded

Thank you for choosing us for your Cadillac CT5-V purchase. We’re glad Blanca guided you through every question and arranged the brake and tire checks to give you peace of mind. We look forward to assisting you again.

May 20, 2026

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Employee Rating

Great experience at DL. Derrick, Ty, Parveen, & Brad were wonderful to work with. Fast easy and so many cars, trucks or SUV’s to pick from in a covered building for all. More

by Cpsowell
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
May 20, 2026

Dallas Lease Returns responded

How wonderful to learn your visit was both quick and efficient. Derrick, Ty, Parveen and Brad are glad they could guide you through our extensive covered vehicle inventory. Thank you for sharing your experience.

May 20, 2026

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Employee Rating

Working with Brandon has changed my opinion of buying a car. I have dealt with many salesman over the years and you start to develop a negative perception of them. When you find someone who is as easy to w More

by jerandle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon De Soto

May 20, 2026

Dallas Lease Returns responded

Thank you for sharing your experience with Brandon during your Toyota Tacoma purchase. We’re delighted that his respectful and honest approach made the process enjoyable for you and your daughter. Your recommendation means a lot, and we look forward to helping you again.

April 29, 2026

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Brandon has an Excellent customer service, prompt response and very helpful in the overall all process !! More

by Daniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roel Ortiz, Brandon De Soto

Apr 29, 2026

Dallas Lease Returns responded

We’re glad Brandon’s prompt responses and helpful support made your Lexus purchase smooth. Thank you for the five-star rating and for choosing us for your Lexus.

April 16, 2026

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Employee Rating

Top notch service. Roll out the red carpet for you and doesn’t even feel like you’re buying a car. Feels like a friendly transaction meant to bring excitement to all! More

by tayloralthausen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Apr 16, 2026

Dallas Lease Returns responded

It’s fantastic to hear that purchasing your Ford F-150 felt more like a celebration than a typical transaction. We’re delighted our team made the process so welcoming and exciting. Enjoy your new truck.

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