Amy Phung

Amy Phong did was amazing to work with and made the entire process extremely seamless with no pressure. Finance department was also amazing and everyone else who worked there made this the best buying entire process extremely seamless with no pressure. Finance department was also amazing and everyone else who worked there made this the best buying experience I have ever had! More

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Updated: Had a harder experience at first when buying the car but the dealership made it right and helped fix the tires and car maintenance updates. the car but the dealership made it right and helped fix the tires and car maintenance updates. More

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Front desk lady was very helpful. Amy was very kind and helpful and the process of me purchasing my new vehicle. It went really smooth, especially when it was during a holiday week wh Amy was very kind and helpful and the process of me purchasing my new vehicle. It went really smooth, especially when it was during a holiday week when most banks are closed they were able to find a way for me to leave that day with my brand new car I was very happy with the service and would recommend this to other friends and family. More

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Amy was great! I was in and out in record time. Thank you Amy for making my car buying experience awesome. I was in and out in record time. Thank you Amy for making my car buying experience awesome. More

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Amy was great! Thank you for the quick process and the great car! I will be a repeat customer! Thank you for the quick process and the great car! I will be a repeat customer! More

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Amy was a huge help for our out of state our purchase. She kept us informed every step of the way and helped us with a seamless purchase. We love our new car! She kept us informed every step of the way and helped us with a seamless purchase. We love our new car! More

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Great customer service! Very kind, helpful, and easy to work with to get the job done Very kind, helpful, and easy to work with to get the job done More

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Great customer service and friendly environment and a lot of nice people and overall a nice place of nice people and overall a nice place More

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Everyone at the dealership was really respectful and answered any questions or curiosities I had. They were very helpful throughout the whole process especially Amy. answered any questions or curiosities I had. They were very helpful throughout the whole process especially Amy. More

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The Absolute Gold Standard of Used Car Buying! After experiencing a truly terrible, disorganized nightmare at a major local Toyota dealership earlier that same day, walking into Dallas Lease Re After experiencing a truly terrible, disorganized nightmare at a major local Toyota dealership earlier that same day, walking into Dallas Lease Returns was an absolute breath of fresh air from start to finish. The level of service we received here was top-notch—by leaps and bounds the best car buying experience we have ever had. It is entirely apparent that DLR empowers their people to genuinely put the customer first. Here is why this team is the absolute best in the business: • Amy (Outstanding & Accommodating): Amy reached out promptly after I submitted an online inquiry. She was incredibly flexible when I asked to move my appointment time up, and then again when we ended up arriving nearly an hour early. When we pulled up, she already had the vehicle staged outside for us so we could do a quick walk-around. Seeing the truck on the lot right away was a huge plus for us! Throughout the test drive and trade valuation, Amy was kind, thorough, and immensely helpful. • Tony (Infectious Energy): Shoutout to Tony, whose positive energy is absolutely infectious. He and Amy make the ultimate A-Team, and we are so grateful for their help! • Roel (Amazing Communication): Roel was communicative from start to finish. He introduced himself via text to let me know we were in great hands with Amy, and he even came over just to say hi and shake our hands before we drove off. • Kris & Ricky (Seamless Financing): A huge thank you to both of them for ensuring a completely seamless, stress-free experience handling our trade-in and financing. DLR provides a masterclass in how vehicle shopping should be done. I will be enthusiastically recommending them to everyone I know who is in the market for a new vehicle. Thank you all for a flawless experience! More

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