Kevin Singh
Kevin Singh at Honda of Valley Stream

Kevin Singh | Page 14

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
241 Reviews

Dealership Experience

5 yrs

Industry Experience

15 yrs, 5 mos

Languages Spoken

English English

4.8

241 Reviews

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241 Reviews of Kevin Singh

September 24, 2024

Dealership Rating
Employee Rating

Waited over two hours for an oil change even though I had an appointment, wondering what is the purpose of the appointment? More

by cazephillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 25, 2024

Honda of Valley Stream responded

We do apologize for the longer than expected wait time. We are always striving to improve on our timing without sacrificing the quality of the service provided. We look forward to the opportunity to work with you again. Take care!

September 21, 2024

Dealership Rating
Employee Rating

Attentive - Informative - Clean - Free WiFi - Free Coffee/Tea - Everyone is polite! - Zero complaints at all! More

by cjytwotwotwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Honda of Valley Stream responded

Thank you for your positive feedback! We're delighted that you enjoyed the attentive service, clean environment, and all the amenities we offer. It’s great to hear there were zero complaints, and we look forward to providing you with the same level of service next time!

September 21, 2024

Dealership Rating
Employee Rating

Alex Marcel is the best service rep. He always makes my trip to the service department as cool and calm as he is. Always addresses my concerns and takes care of any issues I have. And al More

by JOZONE113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to hear that Alex consistently provides such excellent service and takes care of everything the first time. We appreciate your feedback and look forward to serving you again!

September 20, 2024

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Employee Rating

Excellent service. Kevin was so helpful, professional and an excellent customer care person. Perfection and saw that my inspection was to expire and did that too. This More

by jackirogoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! We're delighted to hear that Kevin provided such exceptional service and made the process easy and efficient for you. We look forward to assisting you again in the future!

September 18, 2024

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Employee Rating

I gave him my number to call me when the car was ready. No call. I picked up the car and the tire pressure light was still on. I tried asking for a manager he never answered. I emailed him no response. Hor More

by CANDYPEGRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 19, 2024

Honda of Valley Stream responded

We're sorry to hear about your disappointing experience and apologize for the lack of communication. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention Thank you for your feedback; it helps us improve.

September 17, 2024

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Excellent service experience. Work was done on time and within the estimated price. Thank you! More

by CTHOMPSON36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2024

Honda of Valley Stream responded

We're happy to hear that you had an excellent service experience! It's great to know the work was completed on time and within the estimated price. Thank you for your trust, and we look forward to assisting you again!

September 12, 2024

Dealership Rating
Employee Rating

The only concern I have is they do not honor a car wash after service. When I came for my recall on seat belts they did give me a car wash. What happened? More

by terrypalladino
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2024

Honda of Valley Stream responded

Thank you for bringing this to our attention. We understand your concern about the inconsistency with the car wash service. We'll look into this to ensure a more consistent experience moving forward. We appreciate your feedback and your patience as we work to improve.

September 12, 2024

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Employee Rating

I went to another Honda dealership last week (I've been going there for 5 years, issues). The rep was rude. They didn't run diagnostics despite car being dropped off at 9AM, said perhaps the next day or More

by NT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2024

Honda of Valley Stream responded

Thank you for sharing your experience with us. We're glad to hear that you were happy with the service, communication, and our team after switching to our dealership. We're committed to providing excellent service and appreciate your trust in us. We look forward to continuing to meet your expectations!

September 12, 2024

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Employee Rating

Needed front brakes, got front brakes. In and out in 2 hours. No sales pressure! More

by CRISCLINTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that your brake service was completed quickly and without any pressure. We appreciate your trust and look forward to serving you again in the future!

September 04, 2024

Dealership Rating
Employee Rating

Kevin was informative and professional. His warm personality made me feel he was sincere and made the experience stress free. I also witnessed his professionalism with other customers...h More

by LSHEPPERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel

Sep 04, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! We're delighted to hear that Kevin's professionalism, warm personality, and positive attitude made your visit stress-free. We truly appreciate your kind words and agree that team members like Kevin are invaluable. We'll be sure to pass along your feedback!

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