things were very well done I do not have any complain
about the service received
about the service received
More
by FRICKSNER
Verified Customer
Verified Customer
Service Price Transparency
Nothing more to tell.
Waited 2 hours in an very impersonal room with odd people
Waited 2 hours in an very impersonal room with odd people
More
by ckefair5
Verified Customer
Verified Customer
Dec 18, 2024 -
Honda of Valley Stream responded
Thank you for your feedback. We appreciate your input and will use it to improve the overall experience for our valued customers. If there’s anything we can do to make your next visit better, please don’t hesitate to reach out—we’re here to help.
Kevin is extremely knowledgeable and helpful.
The parts department provided excellent customer service and was not condescending when discussing a new battery for our car.
The parts department provided excellent customer service and was not condescending when discussing a new battery for our car.
More
by Tasha506
Verified Customer
Verified Customer
Service Price Transparency
Dec 18, 2024 -
Honda of Valley Stream responded
We’re thrilled to hear that Kevin and the parts department provided knowledgeable and excellent customer service. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!
When I picked up my car after the oil change was done, I
didn’t think I had to inspect the outside of my car the same way they inspect my car when it’s dropped off. So when I got home I noticed a long scuff
didn’t think I had to inspect the outside of my car the same way they inspect my car when it’s dropped off. So when I got home I noticed a long scuff mark on the drivers side of the car from the rear to almost the front of the car. I knew after I got home if I called them to complain about it, they would probably say why didn’t I say something before I left but I honestly didn’t inspect the body of the car so I didn’t see it. I also knew they would say once it leaves the shop they are not liable to what happens after that. It cost me 250.00 to remove the mark left on the car.
More
by barryheller.bh
Verified Customer
Verified Customer
Service Price Transparency
I had an excellent experience with the honda service.
The entire team was fantastic, and the service was top-notch. Kevin, in particular, was incredibly helpful, going above and beyond to ensure everythi
The entire team was fantastic, and the service was top-notch. Kevin, in particular, was incredibly helpful, going above and beyond to ensure everything was handled smoothly and efficiently. He answered all my questions, provided clear updates, and made sure I was completely satisfied. I highly recommend this service to anyone looking for reliable and friendly car care!
More
by Fiona
Verified Customer
Verified Customer
Service Price Transparency
Dec 13, 2024 -
Honda of Valley Stream responded
Thank you for sharing your experience! We’re thrilled to hear that Kevin and the entire Honda service team provided exceptional care and ensured everything went smoothly. Your recommendation means a lot to us! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!
Very kind with me.
My car was ready on time.
I never had a problem
My car was ready on time.
I never had a problem
More
by sandydee032
Verified Customer
Verified Customer
Other Employees Tagged:
Thank you so very much.
Dec 13, 2024 -
Honda of Valley Stream responded
Thank you for your feedback! We’re glad to hear you had a positive experience, with your car ready on time and everything going smoothly. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!
Great experience from enter to exit!
Zero complaints thus far! This includes the cashiers as well!!
Zero complaints thus far! This includes the cashiers as well!!
More
by cjytwotwotwo
Verified Customer
Verified Customer
Service Price Transparency
Dec 13, 2024 -
Honda of Valley Stream responded
We’re delighted to hear you had a great experience from start to finish, including with our cashiers. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!
As a loyal Honda customer, four hours to complete a
routine oil change with an appointment is ridiculous !
routine oil change with an appointment is ridiculous !
More
by DYLLANTOPPIN
Verified Customer
Verified Customer
Service Price Transparency
Nov 27, 2024 -
Honda of Valley Stream responded
We are sorry to hear that you are disappointed in the amount of time your vehicle was back for service. We reviewed our records, and they indicated that the vehicle came to us with a no start condition, 2 recalls needed, and a maintenance light on. During the time of the service, all four of those items were addressed. We try our very best to perform the highest quality work in the least amount of time possible. We do hope that you are pleased with the quality of service received and hope to see you again.
Everyone at the service department were Very professional
including ClaraxTorees. My car was serviced promptly and completely.
including ClaraxTorees. My car was serviced promptly and completely.
More
by HEADHONJO
Verified Customer
Verified Customer
Service Price Transparency
Nov 26, 2024 -
Honda of Valley Stream responded
Thank you for your kind words! We’re delighted to hear that our service team provided you with a professional and prompt experience. Ensuring your car is serviced thoroughly and efficiently is always our priority. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re here to help!
Wonderful experience everyone of your staff was very
helpful and knowledgeable about why I was there
Your place was very clean and warming and comfortable
helpful and knowledgeable about why I was there
Your place was very clean and warming and comfortable
More
by puggymarlin
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2024 -
Honda of Valley Stream responded
Thank you for sharing your wonderful experience! We’re delighted to hear our team was helpful and knowledgeable during your visit. It’s great to know you found our facility clean, welcoming, and comfortable. We look forward to serving you again!