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Kevin Mahoney
143 Reviews
I grew up in Villanova and had an early fascination with automobiles. I subscribed to all the car magazines, basically devouring every issue as soon as it arrived. What I value about being here at Otto’s is how it has led me to feel more entwined with this community. I go to the supermarket, I see our clients; I got to Costco, I see our clients, I go into West Chester for dinner, I see our clients. I really appreciate the sense of pride and connection that generates. I find it surprisingly fulfilling.
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143 Reviews of Kevin Mahoney
January 02, 2026
I have purchased many automobiles in my life and also worked in the industry for 30 years. The staff were professional and friendly and I have one of my Best Buy experiences worked in the industry for 30 years. The staff were professional and friendly and I have one of my Best Buy experiences More
by johnmc3026
Verified CustomerOther Employees Tagged: Nick Capparelli, John Vickery
December 31, 2025
Best dealership I have used in 30+ years of owning BMWs. Service, sales, parts all first-rate. I would not take my cars anywhere else. Service, sales, parts all first-rate. I would not take my cars anywhere else. More
by Rwsmaster
Other Employees Tagged: Bill Cosenza, Frank Adinolfi, Anthony Blubello
December 17, 2025
Absolutely painless purchase process. This dealership is the best of car dealers with whom I have dealt. This dealership is the best of car dealers with whom I have dealt. More
by CABMED
Other Employees Tagged: Lauren Pierce/ Snyder, Jayson Kirk
November 25, 2025
Been working with this dealer for 15 years, and they continue to deliver awesome service. continue to deliver awesome service. More
by jtholdenjd
Other Employees Tagged: Ralph Nofsinger, Bill Cosenza, Brooks Collins
October 04, 2025
Scott was a magnificent representative and worked with me every step of the way. I’ve driven cars at other dealerships and nobody has given the care and guidance that Scott provided for me. every step of the way. I’ve driven cars at other dealerships and nobody has given the care and guidance that Scott provided for me. More
by BMW M4 BADASS
Other Employees Tagged: Wilmer Rodriguez, Scott Gately, Nick Capparelli
September 19, 2025
The staff at BMW Westchester is always polite, knowledgeable, and responsive to all my questions knowledgeable, and responsive to all my questions More
by ROBERTWKELLY60
Other Employees Tagged: Wilmer Rodriguez, Melissa Gibson , Gene Marinelli 40 year friend and why I drive 15 miles to buy my cars from here
September 15, 2025
BMW of West Chester is in a great location. The staff are very friendly and helpful. Inviting environment. I recommend purchasing and/or having your car serviced at this dealership. The staff are very friendly and helpful. Inviting environment. I recommend purchasing and/or having your car serviced at this dealership. More
by SCT2016
Other Employees Tagged: Ralph Nofsinger, Anthony Blubello, Nick Capparelli, Amy Hinkle
August 21, 2025
I recently brought my 2025 BMW to BMW of West Chester for service, and unfortunately my experience was extremely disappointing. The vehicle went in for repairs and actually came out worse than when I dropped service, and unfortunately my experience was extremely disappointing. The vehicle went in for repairs and actually came out worse than when I dropped it off. The issue required two separate service appointments, yet the original problem was never resolved. Instead of diagnosing and repairing the cause, the service team chose to simply replace a tire “to see if that would fix the issue,” which it did not. To make matters worse: • My wheel insurance was not submitted or honored, leaving me without coverage. • The technician’s notes on the service papers were inaccurate and unprofessional, which does not inspire confidence in the quality of work performed. • After two visits, the problem persists, and I left with a vehicle in worse condition and without the support I expected from a BMW dealership. By contrast, I have found that BMW of Devon provides a far more effective, professional, and customer-focused experience. The difference in service quality between these two dealerships is noticeable, and I would encourage BMW of West Chester to learn from that example. The issue was fixed and the car glides and runs like it should and the tire/wheel was in fact covered by the add on “tire/wheel” insurance and very pleased. I expected much better from BMW of West Chester service, especially when dealing with a new 2025 vehicle. I did escalate it to their management and there was no response. There should be a change in management given their lack of connectivity to the customer. More
by mbe21586
Other Employees Tagged: Joseph Fritz, Amy Hinkle
August 16, 2025
Great guys , they made everything really smooth , really professional and super kind as well , would definitely recommend professional and super kind as well , would definitely recommend More
by murtadajr
Other Employees Tagged: Kyle Murphy
August 09, 2025
They are simply the best! Very professional. Committed to fairness and excellence. Value the customer relationship. Very professional. Committed to fairness and excellence. Value the customer relationship. More
by Bill
Other Employees Tagged: Wilmer Rodriguez, Frank Adinolfi, Anthony Blubello
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