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Kevin Lam
Kevin Lam at Norm Reeves Honda Superstore - Huntington
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Kevin Lam

Service Advisor

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Kevin Lam

January 31, 2025

Dealership Rating
Employee Rating

Prompt service, considerate about providing rides from and back to. Nice area if you choose to wait. Free coffee. Immaculately clean. More

by Sueceesullivan
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Jan 31, 2025

Norm Reeves Honda Superstore - Huntington responded

We're proud that you appreciated all the perks that we provide to our customers, Sue! We want our customers to feel comfortable and well taken care of when waiting for their vehicles to be serviced. Don't forget that we also have service specials that change periodically. Thanks so much, and we'll see you next time!

January 30, 2025

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Employee Rating

One of the few places which I can still receive great customer service, employees are always honest and sincere. More

by Aurelia
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2025

Norm Reeves Honda Superstore - Huntington responded

We're flattered to read your review about your Honda service visit, Aurelia! We appreciate you sticking with us, and hope that we can continue to partner with you for service for many more years to come. Thank you, and remember to check out our service specials!

January 24, 2025

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Employee Rating

Love coming to this location always make me feel like a valued customer like making the drive More

by Zabdielmelgoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Catherine Schlueter, Clayton Einck, Ivette Rodriguez, John Le, Viviana Saenz, Tony Lagos, Edward Obando, Nicholas Knight, Tech Tang

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Jan 24, 2025

Norm Reeves Honda Superstore - Huntington responded

You are a valued customer! We're thrilled that you had such a wonderful experience getting service for your Honda. Thanks so much! If you're in a rush, please take advantage of our Express Service.

January 22, 2025

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Employee Rating

Best Please text me when you’re available for recall repair crv 2023 Thank you call me 714 337 5613 More

by Donpham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 22, 2025

Norm Reeves Honda Superstore - Huntington responded

Hello Don, If you need an appointment for a recall repair for your 2023 Honda CR-V, please contact our service department. We'll be happy to help you! Or you can schedule the repair online at your convenience and someone will be in touch. Thank you!

January 19, 2025

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Employee Rating

I highly recommend Edward and Norm Reeves! The entire process from making the appt, the comms and the actual service was stellar. Edward made it all happen. In short, he and the entire norm re More

by Mmcshane2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Catherine Schlueter, Clayton Einck, Ivette Rodriguez, John Le, Viviana Saenz, Tony Lagos, Edward Obando, Nicholas Knight, Tech Tang

Report | Print
Jan 21, 2025

Norm Reeves Honda Superstore - Huntington responded

We’re thrilled you had a stellar experience with Edward and our team! Thank you for the high recommendation—it means the world to us. We look forward to your next visit!

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