Benito Torres
Benito Torres at Norm Reeves Honda Superstore - Huntington

Benito Torres

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
655 Reviews
4.9

655 Reviews

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655 Reviews of Benito Torres

September 10, 2026

Dealership Rating
Employee Rating

Good services Easy scheduling, good service, accurate timing, friendly customer service, expensive pricing, Thank you More

by sam220808
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres

Sep 11, 2026

Norm Reeves Honda Superstore - Huntington responded

Good timing, friendly people, and easy scheduling can make a service visit run much more smoothly. We're glad those parts of your experience stood out, and we also appreciate your candid note regarding the pricing. Your perspective is valuable to our team!

September 08, 2026

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Employee Rating

Great experience. From the minute I made the appointment although my phone glitched so I had to text a bit with someone. Your team was ready for me when I got there ex More

by mahmoodkatie98
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres

Sep 09, 2026

Norm Reeves Honda Superstore - Huntington responded

Sometimes a service visit happens in stages, and it sounds like the first leg went exceptionally well! We're happy the team could complete most of the work, explain what was needed, and keep the pricing reasonable. Benito will be happy to hear his communication made a difference. We'll be ready to finish the job when you return Thursday!

September 07, 2026

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Employee Rating

Everything was fast and great! I appreciate Benito's friendliness and service. I hope to work with him again! More

by hieuknguyen92
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres

Sep 08, 2026

Norm Reeves Honda Superstore - Huntington responded

Quick service plus a friendly approach is a formula that works! We're happy everything went well during your visit and that Benito made such a positive impression. He'll be looking forward to helping you again when the time comes!

September 06, 2026

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The night drop is super convenient and a team member always calls you first thing in the morning. All the service members are friendly and helpful. More

by LDWinOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Viviana Saenz

Sep 08, 2026

Norm Reeves Honda Superstore - Huntington responded

Drop your vehicle off at night, wake up, and hear from the team first thing in the morning. That kind of routine can make vehicle service fit much more easily into a busy schedule! We're happy the night drop and our team's friendly communication have made such a positive impression.

September 04, 2026

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Employee Rating

They did a great job in a timely manner. I never have trouble going to Honda Norm Huntington Beach. More

by duongchu123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2026

Norm Reeves Honda Superstore - Huntington responded

You've got an open invitation to come back anytime. We’ll keep the door open, the welcome ready, and the service team prepared whenever your Honda needs another visit. Thank you for making Norm Reeves Honda Huntington Beach a place you never hesitate to return to!

September 03, 2026

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Employee Rating

Mechanics in the maintenance not qualified and don’t care about customers safety, they play to avoid do maintenance may cost Honda or the dealer during warranty More

by sherif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Le

Sep 04, 2026

Norm Reeves Honda Superstore - Huntington responded

Your confidence in the people caring for your vehicle matters, particularly when you’re trusting a service team with your safety. We’d value the opportunity to have management look into your concerns and connect with you directly to hear more about your experience. Please reach out to Jason Ung at jason.ung@normreeves.com.

September 01, 2026

Dealership Rating
Employee Rating

Perfection Very professional people including the mecanico thanks for have people like them Thank you More

by cirila232
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres

Sep 02, 2026

Norm Reeves Honda Superstore - Huntington responded

We’ll happily accept “perfection”! Thank you for recognizing the professionalism of the entire team, including the technicians working behind the scenes. We’ll be sure your kind words make their way to them.

September 01, 2026

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Employee Rating

Benito is always so helpful and responsive. He really goes above and beyond to assist us. That is why we’ve been returning here for service for 20 years. More

by Ourgift2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2026

Norm Reeves Honda Superstore - Huntington responded

Twenty years says a lot, and we love that Benito has been part of that story. Thank you for calling out his helpfulness and responsiveness. We’ll be sure your kind words make their way to him!

September 01, 2026

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Employee Rating

Benito was great and very welcoming from start to finish. I was in and out very quickly for my oil change and Benito explained and communicated future maintenance needed. More

by Jenna_rod2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2026

Norm Reeves Honda Superstore - Huntington responded

A quick oil change, a warm welcome, and a helpful preview of what your vehicle will need next sounds like a pretty productive pit stop. Thank you for giving Benito such a thoughtful shoutout, Jenna!

August 25, 2026

Dealership Rating
Employee Rating

Problem was detected right away. It was explained to me what needed to be done. Was able to get a ride home and back to pick up my car. Car was fixed very timely and I picked it up t More

by Convertiblegal456
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres

Aug 26, 2026

Norm Reeves Honda Superstore - Huntington responded

You had a problem, and the team got right to figuring it out. Benito kept you informed while the mechanic handled the repair, and we’re glad you were back in your car the next morning!

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