John Le

Norm Reeves Honda Superstore - Huntington responded

Finding a place you trust enough to keep coming back to is a pretty good feeling. John will be happy to know his work helped earn that confidence. We look forward to continuing to provide service you can count on!

Norm Reeves Honda Superstore - Huntington responded

Five dealerships, one clear favorite! That's a comparison we're proud to hear. We're happy your experience with John and our team stood above the rest, and we'll be ready to bring our best again whenever your Honda needs service.

Norm Reeves Honda Superstore - Huntington responded

Getting great service is important, but understanding what your vehicle needs is just as valuable. John will be happy to know his thorough explanation of your air filters and brake system made a positive impression. Thanks for recognizing his effort to keep you informed!

Norm Reeves Honda Superstore - Huntington responded

You arrived without an appointment, and the team was ready to help. We're happy we could fit in your oil change and tire rotation while John made sure you felt welcome throughout your visit. Knowing you felt comfortable leaving your vehicle in our care is a compliment that means a lot!

Norm Reeves Honda Superstore - Huntington responded

This sounds like an all-hands-on-deck effort! From the trade-in to the new 2025 Ridgeline RTL, multiple members of the team helped make your experience a memorable one. Dave, Isaiah, John, and everyone involved will be excited to hear that they delivered what they promised. Congratulations on your new truck!

Norm Reeves Honda Superstore - Huntington responded

Positivity was in the air! Friendly greetings, a comfortable place to get some work done, and John patiently walking you through everything your car needed made for a pretty upbeat service visit. Thank you for spreading a little of that good energy our way!

Norm Reeves Honda Superstore - Huntington responded

Your confidence in the people caring for your vehicle matters, particularly when you’re trusting a service team with your safety. We’d value the opportunity to have management look into your concerns and connect with you directly to hear more about your experience. Please reach out to Jason Ung at jason.ung@normreeves.com.

Norm Reeves Honda Superstore - Huntington responded

Great communication can build a bridge, and John knows how to make that connection! We appreciate you recognizing his patience, helpfulness, and ability to assist customers bilingually. A welcoming team is even better when everyone has someone who can help them feel understood.

Norm Reeves Honda Superstore - Huntington responded

That’s what we call a warranty win! John stepped in, helped make sense of the repair process, and made sure the compressor and condenser replacement was covered by Honda’s warranty offering. Having someone in your corner who knows how to navigate the details makes all the difference. We’ll be sure John gets the five-star shoutout!

Norm Reeves Honda Superstore - Huntington responded

You keep turning the page and finding another good chapter at Norm Reeves! John took the time to walk you through your options, explain everything clearly, and make sure you left feeling good about the plan. We appreciate being part of your story and look forward to the next chapter.