Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Viviana Saenz
Viviana Saenz at Norm Reeves Honda Superstore - Huntington

Viviana Saenz

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

Contact Me
4.9
386 Reviews
4.9

386 Reviews

Write a Review

386 Reviews of Viviana Saenz

July 25, 2026

Dealership Rating
Employee Rating

Viviana was helpful and clearly explained all the costs. She was receptive when I texted her for updates. More

by zeke911
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Report | Print
Jul 27, 2026

Norm Reeves Honda Superstore - Huntington responded

Viviana is the kind of person who keeps the communication flowing effortlessly. It's great to hear that her clarity made the process easier for you. We love having team members like her who are dedicated to providing such attentive service!

July 16, 2026

Dealership Rating
Employee Rating

Our family has bought, leased, and serviced our cars at Norm Reeves for years. Unfortunately, the last visits they have begun “recommending” added services. I feel very pressured & uncomfortable wit More

by Margiking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Le, Alejandro Alma

Report | Print
Jul 17, 2026

Norm Reeves Honda Superstore - Huntington responded

We value the trust that returning customers place in our team, so we're sorry to hear your recent experiences left you with a different impression. We'd like the opportunity to learn more about your concerns and continue the conversation. Please don't hesitate to reach out to our Service Manager, Jason Ung, at jason.ung@normreeves.com.

May 07, 2026

Dealership Rating
Employee Rating

I’m pleased with the service I’ve received from Norm Reeves in HB. They’ve always been professional and meant their commitments on Service delivery More

by Rgswopes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Lagos

Report | Print
May 07, 2026

Norm Reeves Honda Superstore - Huntington responded

There’s something reassuring about knowing a team will follow through and do what they say they’ll do. We’re thrilled that your experiences with the service team have continued to feel professional and reliable over time.

May 07, 2026

Dealership Rating
Employee Rating

She was good, but I wish the car still had warranty for the battery. Or I wish someone could’ve looked into how I wouldn’t have to pay for a new battery. More

by Goclaudiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 07, 2026

Norm Reeves Honda Superstore - Huntington responded

Hi, Claudia. We're grateful that your experience was positive overall, and Viviana provided good service. If you have any pricing concerns or warranty questions, please reach out to us.

May 02, 2026

Dealership Rating
Employee Rating

I had an awesome time and thank you for the great service!!! This was a wonderful visit… More

by brian.lam1900zz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Benito Torres, Ivette Rodriguez, John Le, Tony Lagos, Edward Obando , Nicholas Knight, Kevin Lam, Catherine Schlueter

Report | Print
May 07, 2026

Norm Reeves Honda Superstore - Huntington responded

An awesome time and great service is exactly the kind of combination we love hearing about. We’re thrilled your visit felt welcoming, enjoyable, and memorable from start to finish. Thanks for the great review!

May 01, 2026

Dealership Rating
Employee Rating

Great service and good coffee. i was in out in no time can't do better than that More

by gjdean58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres, Ivette Rodriguez, Tony Lagos, Joseph Rodriguez , Nicholas Knight, Catherine Schlueter

Report | Print
May 07, 2026

Norm Reeves Honda Superstore - Huntington responded

This review paints a pretty nice picture. Good service, good coffee, and back on the road in no time. We’re happy everything went smoothly for you.

April 18, 2026

Dealership Rating
Employee Rating

Great service, and quick Viviana is a great service advisor and knowledgeable she knows here job quite well More

by Miketreantos53
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Report | Print
Apr 20, 2026

Norm Reeves Honda Superstore - Huntington responded

Hi, Mike. Thank you for the continued trust. It means a lot that your visits keep going well and that Viviana has been consistent in helping you each time.

April 18, 2026

Dealership Rating
Employee Rating

Great service very pleased I'm very happy with the service I received and every time I take my car in for service Viviana is a great service advisor and would recommend this dealership to anyone that More

by Miketreantos53
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Report | Print
Apr 20, 2026

Norm Reeves Honda Superstore - Huntington responded

Hi, Mike. Thank you for the continued trust. It means a lot that your visits keep going well and that Viviana has been consistent in helping you each time.

April 07, 2026

Dealership Rating
Employee Rating

Good service I was under warranty and they took care of my window issues. I recommend More

by khoavanle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Le

Report | Print
Apr 08, 2026

Norm Reeves Honda Superstore - Huntington responded

Window trouble can really put a pause on things, so we’re happy we could help get everything back on track. Taking care of it under warranty and making it easy is always the goal. We appreciate you sharing your experience!

April 01, 2026

Dealership Rating
Employee Rating

Friendly and helpful. The schedule was easy. The service advisor is very helpful, and the technician is very knowledgeable. More

by Jason.Ly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Report | Print
Apr 02, 2026

Norm Reeves Honda Superstore - Huntington responded

If every service visit had an easy button, this would be it. Friendly faces, helpful guidance, and a knowledgeable team make sure everything runs just right. Jason, we'd love to have you back whenever you need us next!

1
2
...
39

Dealership Inventory (695 Vehicles)

new 2026 Jeep Grand Wagoneer car, priced at $70,726
2026 Jeep Grand Wagoneer
new
Gloss Black exterior
Automatic
Four-wheel Drive
$70,726
View Details
used 2025 Honda Civic car, priced at $24,893
2025 Honda Civic
used
Silver exterior
CVT
Front-wheel Drive
$24,893
View Details
new 2026 Jeep Wrangler car, priced at $48,165
2026 Jeep Wrangler
new
Granite Crystal Clearcoat Metallic exterior
Automatic
Four-wheel Drive
$48,165
View Details
new 2025 Jeep Grand Cherokee L car, priced at $50,808
2025 Jeep Grand Cherokee L
new
Silver Zynith exterior
Automatic
Four-wheel Drive
$50,808
View Details
new 2026 Jeep Gladiator car, priced at $41,327
2026 Jeep Gladiator
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
$41,327
View Details
used 2026 Ram 2500 car, priced at $43,821
2026 Ram 2500
used
Diamond Black exterior
Automatic
Four-wheel Drive
$43,821
View Details
View All Inventory