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Alejandro Alma
Alejandro Alma at Norm Reeves Honda Superstore - Huntington

Alejandro Alma

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.8
15 Reviews
4.8

15 Reviews

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15 Reviews of Alejandro Alma

September 09, 2026

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Employee Rating

it was a most pleasant experience. people were polite and efficient. as pleasant as could be More

by Shadowjki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Ivette Rodriguez, Arbenz Anton

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Sep 10, 2026

Norm Reeves Honda Superstore - Huntington responded

“Most pleasant” is going on our refrigerator door. We’re so glad the team’s politeness and efficiency made your visit an enjoyable one!

August 29, 2026

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Vivian and Tony where excellent service personal they where up front on everything and kept me informed on my car. More

by tracymarlow62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz, Tony Lagos

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Aug 31, 2026

Norm Reeves Honda Superstore - Huntington responded

Hello, Tracy. Keeping you informed makes a world of difference when your car is in the shop! Thanks for recognizing Viviana and Tony for being upfront and keeping you in the loop.

August 05, 2026

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The service provider was very helpful in explaining my cars service and additional needs - air filters - and why that was a good idea. He also fully explained the report on my car and what each item meant More

by jane92692
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Le

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Aug 05, 2026

Norm Reeves Honda Superstore - Huntington responded

Car care has its own language, and John and Alejandro were excellent translators. We're glad they made every recommendation easy to understand while helping you get back on the road as quickly as possible.

August 04, 2026

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I liked working with John. He did an amazing job. I will be back the next time I need service. More

by michaelhansen8000
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John Le

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Aug 05, 2026

Norm Reeves Honda Superstore - Huntington responded

An encore only happens when the first performance is worth repeating, and we're honored you've already planned the next visit. We'll be sure John hears your kind words, and we look forward to welcoming you back.

August 02, 2026

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Came in for a recall part they didn’t try and upsell me at all, fixed my car completely free super quick! Great experience! More

by rudygelakoska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

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Aug 03, 2026

Norm Reeves Honda Superstore - Huntington responded

A recall visit should feel more like a quick pit stop than a complicated detour, and we're glad our team got you back on the road quickly. Taking care of important repairs while respecting your time is something we value. Here's to smooth laps around town and fewer reasons to stop by.

July 23, 2026

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Very happy with the service we received We enjoy working with Norm Reeves Honda !Thank you More

by dkarlson1
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Recommend Dealer
Yes
Print
Jul 24, 2026

Norm Reeves Honda Superstore - Huntington responded

The best experiences are the ones that leave you looking forward to the next visit. We're so glad you've enjoyed working with our team and appreciate you sharing your five-star review. We'll be sure Alejandro sees your thoughtful feedback.

July 21, 2026

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Employee Rating

Great experience every time I go to Norm Reeves HB. John Le is always super friendly, and helpful. More

by Massey
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivette Rodriguez, John Le

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Jul 22, 2026

Norm Reeves Honda Superstore - Huntington responded

Some songs never get old, and John keeps delivering your favorite hit every time you visit! We're glad his friendly, helpful approach makes each service experience one you can count on. Thanks for keeping us on repeat!

July 16, 2026

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Our family has bought, leased, and serviced our cars at Norm Reeves for years. Unfortunately, the last visits they have begun “recommending” added services. I feel very pressured & uncomfortable wit More

by Margiking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Le, Viviana Saenz

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Jul 17, 2026

Norm Reeves Honda Superstore - Huntington responded

We value the trust that returning customers place in our team, so we're sorry to hear your recent experiences left you with a different impression. We'd like the opportunity to learn more about your concerns and continue the conversation. Please don't hesitate to reach out to our Service Manager, Jason Ung, at jason.ung@normreeves.com.

July 02, 2026

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Employee Rating

Friendly fast service I would definitely come back again and refer other people as well More

by rubinmarie00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Arbenz Anton

Print
Jul 06, 2026

Norm Reeves Honda Superstore - Huntington responded

Some places just make you feel glad you stopped in, and we're thrilled we could be one of them. Thank you for recognizing our friendly, fast service. Nothing means more than knowing you'd recommend us to others.

June 27, 2026

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Employee Rating

Benito Torres is an outstanding service advisor. He is very responsive, flexible and understands what I would like done. Norm Reeves is lucky to have him. More

by Evsbhm3
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres

Print
Jun 29, 2026

Norm Reeves Honda Superstore - Huntington responded

We count ourselves lucky to have amazing team members like Benito! Clear communication, responsiveness, and understanding your needs all help keep everything steady. That kind of consistency is what makes people confident returning again and again.

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