Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng | Page 18

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
762 Reviews
4.9

762 Reviews

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762 Reviews of Kevin Eng

January 24, 2026

Dealership Rating
Employee Rating

Kevin Eng was very kind, welcoming, helpful, and efficient. I am grateful that he explained what was being done to my car for the recall and made the whole process easy! I loved his upbeat energy an More

by Gabrielle Owen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Lomeli

Jan 25, 2026

Sierra Honda responded

We're delighted Kevin Eng provided such kind, welcoming, helpful, and efficient service, clearly explaining the recall process with his upbeat energy and patience to make everything easy. We're also thrilled Jose Lomeli made your test drive of the new Prelude informative and enjoyable by answering all your questions. Your recommendation means a great deal to us, we look forward to welcoming you back to Sierra Honda of Monrovia anytime.

January 23, 2026

Dealership Rating
Employee Rating

I moved to Banning and drove for an hour and a half to have my crv serviced at Sierra Honda because of the trust and faith I have in Kevin Eng. More

by owupnla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2026

Sierra Honda responded

Thank you for your continued trust in Sierra Honda. We’re honored that you would make the drive to have your CR-V serviced and are pleased to hear Kevin Eng continues to provide the dependable service you trust. We truly appreciate your loyalty.

January 21, 2026

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They have available appointments whenever is time for us to book one . Also yheyre always in time . More

by CELIAJULIOCASTRO
Service Price Transparency
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Recommend Dealer
Yes
Jan 23, 2026

Sierra Honda responded

Celia, Thank you for taking the time to share your experience. We truly appreciate your kind words and are glad our scheduling and punctual service continue to meet your needs.

January 20, 2026

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Very helpful and informative. Communicated well and in a timely manner. Overall, I liked the great service. More

by RBSL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 20, 2026

Sierra Honda responded

We're thrilled that our team was helpful and informative with excellent communication! Providing timely updates and great service is exactly what we're all about. Thanks for the positive feedback, and we can't wait to help you again!

January 20, 2026

Dealership Rating
Employee Rating

Slow service. Wait more than 4 hours for a basic maintenance even make an earlier appointment 8:00 am on Saturday. What's the point to make an appointment?The purp More

by NoComment
Service Price Transparency
Service Time
Recommend Dealer
No
Jan 20, 2026

Sierra Honda responded

Thank you for bringing this to our attention, and we sincerely apologize for the lengthy wait and frustration you experienced. Waiting over four hours for basic maintenance with an 8:00 AM Saturday appointment is unacceptable and defeats the purpose of scheduling ahead. We understand your concerns about service prioritization and the lack of proactive updates compared to what other customers received. Your feedback is valuable, and we will address these issues with our team to ensure appointments are properly honored and communication is consistent. We appreciate your patience and hope to have the opportunity to provide you with better service in the future.

January 19, 2026

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Everyone was organized and running on time. The person we dealt with was professional and the facility was clean and comfortable . More

by kgreene777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2026

Sierra Honda responded

Thank you for your feedback. We’re glad to hear everything was well organized and running on time, and that our team provided professional service in a clean, comfortable facility.

January 19, 2026

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Employee Rating

Great service. Everyone was very nice, polite and helpful. We leased a beautiful 2026 Honda Civic. More

by MISSMONICAB3
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Jan 20, 2026

Sierra Honda responded

We’re so happy our team provided friendly, helpful service and that you’re enjoying your new 2026 Honda Civic. We truly appreciate your business.

January 18, 2026

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Employee Rating

Outstanding customer service and made the entire process stress-free. Kevin was professional, attentive, and truly took care of all of my car needs from start to finish. He kept me informed, answered all my More

by kbleemers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2026

Sierra Honda responded

Thank you for the wonderful feedback! We’re so glad Kevin took great care of you from start to finish, kept you informed, and ensured everything went smoothly. Your trust and recommendation mean a great deal to us.

January 16, 2026

Dealership Rating
Employee Rating

BEST CUSTOMER SERVICE FROM KEVIN ENG. HE HANDLED EVERYTHING PROFESSIONALLY & PATIENTLY. GREAT SERVICE & FRIENDLY. ALWAYS ASK FOR KEVIN TO HELP. More

by DNLRADLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2026

Sierra Honda responded

Thank you for sharing your experience. We’re thrilled to hear Kevin Eng provided outstanding customer service and handled everything with professionalism and patience. We appreciate your kind recommendation and look forward to assisting you again.

January 10, 2026

Dealership Rating
Employee Rating

Kevin is always great to work with. He explains things well, and I never feel like he is trying to upsell me. It’s clear he cares about his clients and aims to excel. More

by JONANDSUSAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2026

Sierra Honda responded

We truly appreciate you sharing your experience. Thank you for recognizing Kevin for his honesty, clear communication, and genuine care for his clients. Feedback like this means a great deal to our team.

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