Ken Delk
Ken Delk at BMW of Westlake
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Ken Delk

Senior Client Advisor

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

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5.0
397 Reviews

Hello, my name is Ken Delk and I am a Senior Client Advisor for BMW of Westlake. I have worked for BMW and the Ganley organization since October 2004. I worked for the Federal Reserve Bank of Cleveland as a Law Enforcement Officer before joining BMW. I served and retired from the United States Marine Corp after 20 years of faithful service. My sales career started as a Marine on Recruiter Duty. I bring the same dedication and commitment to my role as Client Advisor as in my previous professions. I chose BMW as I viewed it as a world class organization like the United States Marine Corps; my commitment is to the people I serve. I look forward to working with you soon!

Dealership Experience

20 yrs, 4 mos

Industry Experience

20 yrs, 4 mos

Specialties & Trainings

Corporate Sales Coordinator

5.0

397 Reviews

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397 Reviews of Ken Delk

December 31, 2024

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Employee Rating

Fantastic experience as usual! Ken Delk is always a pleasure to deal with. Best bmw dealership in Cleveland. More

by Natashat100
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Recommend Dealer
Yes

December 31, 2024

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They were informative and worked with me to make the right purchase. Even though they were busy it was do quickly. More

by Jjamie22
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Dirk Steffen, Mike Niedzwiecki

December 23, 2024

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I just leased my third BMW with Ken Delk at BMW of Westlake, and it couldn't have been a smoother experience. Ken was very open with all of the sales details from the beginning and there were no surp More

by DaveH
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Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki, Mike Delczeg

December 15, 2024

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I have bought / Leased many cars from this dealership since the time they opened. John Caruso has been my go to salesman for many years. With Adam’s leadership these people do a great job be it sales or More

by JIMDDOP
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Purchase Time
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Recommend Dealer
Yes
Dec 20, 2024

BMW of Westlake responded

Hi Jim,, thank you so much for your positive comments about BMW of Westlake!

December 07, 2024

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Very happy with BMW of Westlake. Great experience on every visit. Ken Delk, BMW Client Advisor, listened carefully. Respected my time. Sales conversation and process worked for me. More

by JMCOLLISTER
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Recommend Dealer
Yes

December 06, 2024

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Ken Delk was my sales guy Could not be happier. Ken made sure I got the proper pricing when he learned I am a vet. In addition when there was a minor issue with getting floor mats he corrected the More

by kent.hill0909
Recommend Dealer
Yes
Dec 08, 2024

BMW of Westlake responded

We appreciate your positive review about your recent experience with us!

November 27, 2024

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This was my fourth BMW I have purchased or leased from BMW of Westlake. The process as always was seamless. I have worked with Ken Delk, my senior client advisor, for the last 8 years. I will continue More

by BMW enthusiast
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Finance Experience
Recommend Dealer
Yes
Nov 30, 2024

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

November 23, 2024

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Ken Delk is great to work with. The whole place provides great service. I’m on my second car from them. More

by cpendleton
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki, Andrew Shaw

Nov 26, 2024

BMW of Westlake responded

Thank you so much for the positive review!

November 20, 2024

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Employee Rating

It was a seamless and smooth process of the turn in of my old lease to my new vehicle. Everyone was very thorough, friendly and professional. More

by Kbyrnes
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki, Ian Filo

Nov 22, 2024

BMW of Westlake responded

We are very happy we could provide you with a positive experience!

November 12, 2024

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Employee Rating

Friendly, helpful, polite, efficient, knowledgeable, beautiful location, communicated well, car received clean, introduction session thorough. More

by Howell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 13, 2024

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

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