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Ken Delk
Refer Me
395 Reviews
Hello, my name is Ken Delk and I am a Senior Client Advisor for BMW of Westlake. I have worked for BMW and the Ganley organization since October 2004. I worked for the Federal Reserve Bank of Cleveland as a Law Enforcement Officer before joining BMW. I served and retired from the United States Marine Corp after 20 years of faithful service. My sales career started as a Marine on Recruiter Duty. I bring the same dedication and commitment to my role as Client Advisor as in my previous professions. I chose BMW as I viewed it as a world class organization like the United States Marine Corps; my commitment is to the people I serve. I look forward to working with you soon!
Read moreDealership Experience
20 yrs, 3 mos
Industry Experience
20 yrs, 3 mos
Specialties & Trainings
Corporate Sales Coordinator
395 Reviews
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395 Reviews of Ken Delk
December 23, 2024
I just leased my third BMW with Ken Delk at BMW of Westlake, and it couldn't have been a smoother experience. Ken was very open with all of the sales details from the beginning and there were no surp Westlake, and it couldn't have been a smoother experience. Ken was very open with all of the sales details from the beginning and there were no surprises. I was in and out quickly and am very happy with the experience. The dealership has always taken great care of me and I will happily shop with Ken again when it's time for my next vehicle. Thanks! More
by DaveH
Other Employees Tagged: Mike Niedzwiecki, Mike Delczeg
December 15, 2024
I have bought / Leased many cars from this dealership since the time they opened. John Caruso has been my go to salesman for many years. With Adam’s leadership these people do a great job be it sales or since the time they opened. John Caruso has been my go to salesman for many years. With Adam’s leadership these people do a great job be it sales or service it’s first class! More
by JIMDDOP
Verified CustomerOther Employees Tagged: John Caruso, Robert Strecker, Adam Moon, Mike Niedzwiecki, Brittaney Quick, John Cordell, Cory McConville
December 07, 2024
Very happy with BMW of Westlake. Great experience on every visit. Ken Delk, BMW Client Advisor, listened carefully. Respected my time. Sales conversation and process worked for me. Great experience on every visit. Ken Delk, BMW Client Advisor, listened carefully. Respected my time. Sales conversation and process worked for me. Ken took care of the details for me, as well. Very happy with the transaction and the car. I find the dealership and employees. responsive, reliable and trustworthy, Great assistance from BMW Product Genius, Mike Delczeg. He was patient, helped customize and explain features that were important to me. Definitely a valuable add. I also, had some follow up assistance with Dirk Steffen, who was also great. Plus, the service department is top notch. Each employee I've encountered has been professional, attentive and personable. Recommended. More
by JMCOLLISTER
Other Employees Tagged: Dirk Steffen, Mike Niedzwiecki, Mike Delczeg
December 06, 2024
Ken Delk was my sales guy Could not be happier. Ken made sure I got the proper pricing when he learned I am a vet. In addition when there was a minor issue with getting floor mats he corrected the Ken made sure I got the proper pricing when he learned I am a vet. In addition when there was a minor issue with getting floor mats he corrected the issue immediately. More
by kent.hill0909
November 27, 2024
This was my fourth BMW I have purchased or leased from BMW of Westlake. The process as always was seamless. I have worked with Ken Delk, my senior client advisor, for the last 8 years. I will continue BMW of Westlake. The process as always was seamless. I have worked with Ken Delk, my senior client advisor, for the last 8 years. I will continue to go to this dealership for any subsequent purchases in the future. More
by BMW enthusiast
Other Employees Tagged: Mike Niedzwiecki, Mathew Povroznik
November 23, 2024
Ken Delk is great to work with. The whole place provides great service. I’m on my second car from them. The whole place provides great service. I’m on my second car from them. More
by cpendleton
Other Employees Tagged: Mike Niedzwiecki, Andrew Shaw
November 20, 2024
It was a seamless and smooth process of the turn in of my old lease to my new vehicle. Everyone was very thorough, friendly and professional. old lease to my new vehicle. Everyone was very thorough, friendly and professional. More
by Kbyrnes
Other Employees Tagged: Mike Niedzwiecki, Ian Filo
November 03, 2024
Very knowledgeable and accommodating. Answered all my questions and emails in real time. Never felt rushed Answered all my questions and emails in real time. Never felt rushed More
by TAMMYFETTERMAN
Other Employees Tagged: Alan Fejes
September 10, 2024
Best service ever. I will only ever take my 3 series here - nowhere else. Highly recommend this to anyone with the brand. I will only ever take my 3 series here - nowhere else. Highly recommend this to anyone with the brand. More
by StineMotorsports
Other Employees Tagged: Adam Moon, Brittaney Quick, Cory McConville
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