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Keith Osier
Keith Osier | Page 9
Service Department Manager
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
270 Reviews
Dealership Experience
25 yrs, 1 mo
Industry Experience
30 yrs, 1 mo
Languages Spoken
English
270 Reviews
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270 Reviews of Keith Osier
October 17, 2022
The service was really good, great mechanic and the service counter guys were very helpful. service counter guys were very helpful. More
by Cap
Verified CustomerOther Employees Tagged: Jack Hawes , Harry technition
October 14, 2022
Harry as always took great car of my 2021 GT500. The guys at the counter are helpful also a bunch of good guys. Dennis Capriotti The guys at the counter are helpful also a bunch of good guys. Dennis Capriotti More
by Cap
Other Employees Tagged: Scott Rhodes, Jack Hawes, Darren Van Orden , Dave Robinson, Al Rossester, Ed Smith, Patrick Zimmerman, Harry technition
October 05, 2022
Excellent customer service. My vehicle was ready on time but the cost was pricey. $878. My vehicle was ready on time but the cost was pricey. $878. More
by aanih
Other Employees Tagged: Darren Van Orden , Patrick Zimmerman
October 04, 2022
Great service. Got the work done in record time and I was able to pick my vehicle up ahead of time. Got the work done in record time and I was able to pick my vehicle up ahead of time. More
by gosman
Other Employees Tagged: Scott Rhodes, Darren Van Orden , Al Rossester, Patrick Zimmerman
September 29, 2022
Car was brought in for Ford ordered callback so there is not much to rate. You are still top rate with me even after so many years. Everyone is always pleasant and helpful and informative. Al always, thanks not much to rate. You are still top rate with me even after so many years. Everyone is always pleasant and helpful and informative. Al always, thanks for the service. More
by akelly4
Other Employees Tagged: Darren Van Orden
September 23, 2022
Easy to schedule an appointment and timely. The vehicle was serviced right away. In and out. The vehicle was serviced right away. In and out. More
by momroggow
Other Employees Tagged: Darren Sneddon , Not sure
September 01, 2022
Zak was a great salesperson we are very pleased with our purchase and had a great experience. Thank you Zak purchase and had a great experience. Thank you Zak More
by porkchopexpress79
Other Employees Tagged: John Cortese, Darren Sneddon, Samantha Cortese
August 18, 2022
Great customer service the management team answered and my question and solved my issue I was having my question and solved my issue I was having More
by KMCCORMI
Other Employees Tagged: Darren Van Orden , David Eichelberger
July 07, 2022
Service was fair. Waited 3hrs for a 1hr job, was charged labor for the delivery time of part. Paid receipt didnt have what work and parts were done. I had to call a re Waited 3hrs for a 1hr job, was charged labor for the delivery time of part. Paid receipt didnt have what work and parts were done. I had to call a request a detailed printout of service performance. One week later, same sensor issue still happening on my Ford Explorer that I paid to be replaced. Friendly enough staff, just not detailed in parts and breakdown to customer for services rendered. That being said, and being I need more service done on my Explorer. I will NOT be returning. I will be going elsewhere. Follow up is key More
by pazomc
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