Keith Osier | Page 8
Service Department Manager
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
Dealership Experience
25 yrs, 1 mo
Industry Experience
30 yrs, 1 mo
Languages Spoken
English
270 Reviews
Write a Review270 Reviews of Keith Osier
January 20, 2023
Al has always provided excellent service and support for my Ford truck. He is friendly and pays attention to every detail on each service visit! my Ford truck. He is friendly and pays attention to every detail on each service visit! More
Other Employees Tagged: Al Rossester
January 20, 2023
They had an opportunity to rip me off for additional service and products, but failed to do so. You'll need to talk to them about that. If word gets out that they show signs of personal integrity, they service and products, but failed to do so. You'll need to talk to them about that. If word gets out that they show signs of personal integrity, they could damage the brand. More
Other Employees Tagged: Scott Rhodes, Jack Hawes, Darren Van Orden , Dave Robinson, Al Rossester, Ed Smith, Patrick Zimmerman
January 16, 2023
I feel comfortable taking my vehicles to Cortese for service, the staff is excellent to work with, and I don’t feel like I’m being taken advantage of. service, the staff is excellent to work with, and I don’t feel like I’m being taken advantage of. More
Other Employees Tagged: Jack Hawes, Darren Van Orden , Al Rossester, Patrick Zimmerman
January 13, 2023
Very pleasant experience. When we need to buy a car again we will be back. When we need to buy a car again we will be back. More
Other Employees Tagged: Jack Hawes
December 26, 2022
The service was great and the vehicle was done at the time that it was promised to be done. time that it was promised to be done. More
Other Employees Tagged: Scott Rhodes
December 07, 2022
Was great! But what else could I say I was An employee at that time. But what else could I say I was An employee at that time. More
Other Employees Tagged: Jack Hawes, Darren Van Orden , Al Rossester, Susan Johantgen
December 01, 2022
We just purchased a new Expedition from Cortese. The salesperson Josiah Heath was very helpful and knowledgeable. He was very patient, not pushy and showed his knowledge being able to answer all our The salesperson Josiah Heath was very helpful and knowledgeable. He was very patient, not pushy and showed his knowledge being able to answer all our questions. Our choice of dealerships was based mainly on their excellent service department. We have purchased many vehicles there over the years and the service department is what keeps us continuing to do business there. We highly recommend Cortese. More
Other Employees Tagged: Scott Rhodes, Darren Sneddon, Darren Van Orden , Al Rossester, Patrick Zimmerman, Josiah Heath
November 30, 2022
Cortese Ford has been our go to dealership for over 50 years. The service department is the key to that. They have continually performed very well and the service tech’s always make you feel right at home years. The service department is the key to that. They have continually performed very well and the service tech’s always make you feel right at home. More
Other Employees Tagged: Scott Rhodes, Darren Sneddon, Darren Van Orden , Al Rossester, Patrick Zimmerman, Josiah Heath
October 28, 2022
Bad customer service. They don't care about the customer at all or fixing your vehicle properly. My vehicle was there 3 times for the same problem and still not fixed and They don't care about the customer at all or fixing your vehicle properly. My vehicle was there 3 times for the same problem and still not fixed and now they are refusing to work on it. More
Other Employees Tagged: John Cortese, Jack Hawes

