Keith Osier
Keith Osier at Cortese Ford Lincoln

Keith Osier | Page 10

Service Department Manager

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

Contact Me
4.8
270 Reviews

Dealership Experience

25 yrs, 1 mo

Industry Experience

30 yrs, 1 mo

Languages Spoken

English English

4.8

270 Reviews

Write a Review

270 Reviews of Keith Osier

July 05, 2022

Dealership Rating
Employee Rating

My experience was great. I was unexpectedly forced to buy a new vehicle, and it wasn’t a good time for me. Everyone at the dealership, the service department, the receptionis More

by jsneddon71
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren Sneddon

Aug 24, 2022

Cortese Ford Lincoln responded

Thank you so much for the great review and kind words! Thank you for your business once again and if you need anything please do not hesitate to call or stop by!

June 28, 2022

Dealership Rating
Employee Rating

Had a problem with my air conditioner Cortese did a great job in corrective action both service and cost Thank you More

by KMCCORMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cortese, Jack Hawes, Darren Van Orden , David Eichelberger, John cortese

Aug 24, 2022

Cortese Ford Lincoln responded

Thank you so much for the great review and kind words! Thank you for your business once again and if you need anything please do not hesitate to call or stop by!

June 20, 2022

Dealership Rating
Employee Rating

my experience was very good I would recommend this dealership to my friends and family More

by rb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Rhodes, Jack Hawes , Dave Robinson, Ed Smith, Patrick Zimmerman

June 13, 2022

Dealership Rating
Employee Rating

Keith (Service Manager), Jack (Service Advisor), and their Lead Mechanic were very helpful during my service visit, and they took great care of my 2002 Ford Mustang. I have been bringing my car here for More

by fns4498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes

June 02, 2022

Dealership Rating
Employee Rating

Called and described my problem and they said come on in , we can get you fixed today. I took it in and in2 hours I was on my way home. They were so friendly and helpful. I will be back. More

by bdzjaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 29, 2022

Dealership Rating
Employee Rating

Keith, Al and the Cortese service team have been our go to shop for the 22 years in the Rochester area. We even bring our daughters Buick to them for maintenance. More

by jpeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Zimmerman, Al Rossiter

May 23, 2022

Dealership Rating
Employee Rating

Cortese Ford Service are friendly, courteous, respectful and efficient. They are why we keep coming back to Cortese. More

by gosman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Rhodes , Patrick Zimmerman, Al Rossiter and Darren at service desk.

May 14, 2022

Dealership Rating
Employee Rating

Worst service ever will not be back and will be getting rid of my car ASAP !!!! It will not be a Ford !!! More

by ldantz
Customer Service
Friendliness
Recommend Dealer
No

May 14, 2022

Dealership Rating
Employee Rating

Every time I take my car in or call and speak to someone, I get great service and great customer service More

by williamson491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Rhodes, Jack Hawes , Dave Robinson, Ed Smith, Patrick Zimmerman

May 13, 2022

Dealership Rating
Employee Rating

Excellent sales and service form everyone. I came in for an oil change and came out with a new car! More

by pmack1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren Sneddon, Jack Hawes, Phil Valenti , Bryce Seeley, Kevin Mack

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