Keith Nichols | Page 8

I’m very pleased with their speedy service and the great care that my service provider gives to me when I need service on my vehicle care that my service provider gives to me when I need service on my vehicle More

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Edward is so polite and help us find the right car for the right price! Highly recommend him for your next purchase! Thank you Edward the right price! Highly recommend him for your next purchase! Thank you Edward More

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Wanted to thank Marcelo and the management team and MB Silver Spring for a world class experience in obtaining our new G Wagon. What seemed to be a challenging vehicle to obtain was turned into a breeze. Silver Spring for a world class experience in obtaining our new G Wagon. What seemed to be a challenging vehicle to obtain was turned into a breeze. Transparent, professional, and responsive. Thank you so much! We can not recommend you enough! More

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Quite possibly the most unprofessional dealership I have encountered, especially amongst luxury brands. A true detriment to the Mercedes brand. Did deal through MBUSA.com website, including pre-approval thr encountered, especially amongst luxury brands. A true detriment to the Mercedes brand. Did deal through MBUSA.com website, including pre-approval thru Mercedes Benz Financial at full listed price. Dealer then raised price $4000 and sold to another party while travel arrangements were being arranged to pick up vehicle. True bait and switch. Jim Elefantis GM response was "first come first serve" until last minute. Caused unnecessary credit change as well as cost for wire transfer etc. Stay Away! More

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The Customer service level of Mr Marcelo & his manager Mr Keith leaves me a lot to desire. I am one of their satisfied customer. I will recommend my friends. Keith leaves me a lot to desire. I am one of their satisfied customer. I will recommend my friends. More

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Everyone is very professional and pleasant. I have been a customer for over 25 years and I would not buy a car from another dealership. customer for over 25 years and I would not buy a car from another dealership. More

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mr. moore along with his other colleagues exemplified exceptional professional service throughout my car purchasing experience. i would highly recommend mercedes of silver springs to anyone looking to pu exceptional professional service throughout my car purchasing experience. i would highly recommend mercedes of silver springs to anyone looking to purchase an automobile. More

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Percy took his time to listened to my needs and then gave me his advice and recommendation to help me to make a decision, find a car that meet my needs. He is very professional, experience, and knowledgeable me his advice and recommendation to help me to make a decision, find a car that meet my needs. He is very professional, experience, and knowledgeable. I will strongly recommend to other customers. More

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Percy and Keith were outstanding.The experience was easy .We love the E350 and would purchase another car from Mercedes Benz of Silver Spring,Maryland .We love the E350 and would purchase another car from Mercedes Benz of Silver Spring,Maryland More

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In for an unexpected service visit and out with a certified 2017 C300 4Matic!!! This is my second purchase at Mercedes Benz of Silver Spring and I would highly recommend this dealership to anyone. I’ certified 2017 C300 4Matic!!! This is my second purchase at Mercedes Benz of Silver Spring and I would highly recommend this dealership to anyone. I’ve ALWAYS received outstanding customer service and assistance during every visit. The staff is truly professional, friendly, knowledgeable and willing to go above and beyond to provide exceptional service. I never feel pressured to purchase when entering Mercedes Benz of Silver Spring! Everyone is extremely knowledgeable and work together as a team to ensure the customer is beyond satisfied and educated on the product of purchased prior to leaving. I highly recommend Mercedes Benz of Silver Spring when purchasing your next Mercedes vehicle! You won’t be disappointed and especially if you come in contact with one of the following team members: *Khalil Nuri, *Keith Nichols, *Terrence Abrams, Edward Moore & Marcelo Via! Did I forget to mention that they were also in compliance with the CDC COVID regulations to keep the buying experience safe and healthy!!! It was a true pleasure doing business with Khalil, Keith and Terrence for a second time around. Thank you all for making experience great a second time around😉🚘 #thebestmercedesbenzdealerintown More

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