Keith Nichols
Keith Nichols at Mercedes-Benz of Silver Spring

Keith Nichols | Page 7

General Sales Manager

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

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4.8
150 Reviews
4.8

150 Reviews

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150 Reviews of Keith Nichols

October 26, 2022

Dealership Rating
Employee Rating

The dealership is Very clean, neat and organized. The setup for privacy to take phone calls & telework is awesome. More

by Donnaboo70
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Moore

Nov 02, 2022

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

September 14, 2022

Dealership Rating
Employee Rating

Ashley Ellis is amazing bought my car from her and have experienced nothing but the best customer service from her and the dealership. More

by Tonybyrd808
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Elefantis, Jay Son, May Shyne , Ashley Ellis, Darrell Fenton, Khalil Nuri

Sep 16, 2022

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 18, 2022

Dealership Rating
Employee Rating

Mercedes Benz of Silver Spring MD is truly a World Class Dealership selling and Servicing World Class Automobiles!! Your complete satisfaction is the goal of everyone in the Dealership! From Tom Rodkey’s ex More

by edwardbdds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elio Ayala, Dorit Figueroa, Tom Rodkey, James McDonald , Fidel and Mo in the entry garage

Aug 20, 2022

Mercedes-Benz of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 15, 2022

Dealership Rating
Employee Rating

Edward Moore was superb from our first conversation to the last document I signed. I told him recently out of all the years I’ve been buying cars I have never met a salesman as good as him. I definitely More

by brjpeaches
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2022

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 30, 2022

Dealership Rating
Employee Rating

Chevist is a great salesperson. He’s very knowledgeable; explained the different functions of all the cars I was interested.. Keith, May, & Jim were great as well! Thank y’all! More

by Funkeayo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

Mercedes-Benz of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! Safe travels!

June 04, 2022

Dealership Rating
Employee Rating

Excellent customer service. Thank you Mr Chevist for assisting me in choosing without influencing my decision. Thank you for being patient in explaining and listening to all my More

by dfossung
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Brad Fischer, Chevist Mitchell

Jun 06, 2022

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

Jun 06, 2022

dfossung responded

You're welcome.

April 26, 2022

Dealership Rating
Employee Rating

I came into the dealership to purchase a pre-owned certified vehicle. I was welcomed and helped by the dealership staff. Marcelo the salesperson that helped me was very knowledgeable and extremely hel More

by Poolu10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2022

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We hope to be of service to you again! Take care!

April 14, 2022

Dealership Rating
Employee Rating

Mr. Chevist Mitchell was outstanding and very knowledgeable. Mr. Mitchell gave me impeccable service. I am looking forward to doing business with Mr.Chevist Mitchell in the future. More

by Ramjam53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2022

Mercedes-Benz of Silver Spring responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Apr 16, 2022

Ramjam53 responded

Mercedes- Benz of Silver Spring is a great dealership and staff.

April 08, 2022

Dealership Rating
Employee Rating

Very pleasant experience and he will work hard to please the customer will buy from him again! More

by ravimaster
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: May Shyne , AJ Faruqui

Apr 10, 2022

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 12, 2022

Dealership Rating
Employee Rating

My family made a huge switch and finally joined the Mercedes family. Our first Mercedes purchase for the family was super pleasant experience and I am so happy that I chose Mercedes-Benz of Silver Spri More

by Hakim
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chevist Mitchell

Mar 13, 2022

Mercedes-Benz of Silver Spring responded

Hi Hakim, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

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