Keith Bonds
Keith Bonds at Norm Reeves Toyota Dallas

Keith Bonds

Finance Manager

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.4
8 Reviews
4.4

8 Reviews

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8 Reviews of Keith Bonds

January 05, 2026

Dealership Rating
Employee Rating

The guys were great to deal with including Jesus Alcala the GM getting the deal done. More

by jmcs1359
Recommend Dealer
Yes

Other Employees Tagged: Jose Rico

Jan 05, 2026

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 27, 2025

Dealership Rating
Employee Rating

Everyone at the dealership was extremely helpful and seemed to actually care that we had a great experience at the dealership. We were greeted upon our arrival and directed to Rodney. After the test dri More

by russelldurrant11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 28, 2025

Norm Reeves Toyota Dallas responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 21, 2025

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Employee Rating

The dealership will not work on price an push warranties hard. My transaction took place at the end of the day and they wouldn't replace a dead battery, missing bolt or compromise on bad tires. Seth was pol More

by charles.nelson.jr.42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 22, 2025

Norm Reeves Toyota Dallas responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 04, 2025

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Employee Rating

I have purchased three new vehicles from this dealership since 2016. Our most recent salesman was Walter, and I hope to have the chance to work with him again. Walter went above and beyond the call of duty: More

by Justin Beckham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Goss, Walter Parker

Dec 04, 2025

Norm Reeves Toyota Dallas responded

Thank you, Justin! Your loyalty means the world to us, and we’re grateful to have Walter on our team to ensure each experience is seamless and ahead of schedule. Enjoy your new vehicle, and we look forward to continuing to serve you in the future! - Norm Reeves Toyota Dallas

December 01, 2025

Dealership Rating
Employee Rating

Luis was clear and easy to understand when explaining our options and helped us get a good deal More

by Maria Duque
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Santos

Dec 01, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 28, 2025

Dealership Rating
Employee Rating

Ryan was great. My only criticism is that when the financial guy took over he was not very familiar with the offer letter I received and I had to reject items like More

by ksniff0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Palma

Oct 28, 2025

Norm Reeves Toyota Dallas responded

If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please let Ryan know if we can be of any more assistance. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 23, 2025

Dealership Rating
Employee Rating

Derek was amazing! He made everything so easy and seamless. He was very personable and knew his stuff! More

by keith.hayden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moriah Snargrass , Derek Erdmann

Oct 23, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 12, 2025

Dealership Rating
Employee Rating

Honest. Quick negotiations. Worth the 2 plus hour drive from Wichita Falls. Gaby was great! More

by nancyjohowell415
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gaby Traylor.

Oct 12, 2025

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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