Kei Yukimura | Page 3

Kei is great. I make my 3 Hyundai's to Southbay for service because of him. I make my 3 Hyundai's to Southbay for service because of him. More

by john@neonetworking.net Verified Customer Verified Customer

Report | Print

Worst customer service ever. The car had an immediate problem after purchase. It was then at the dealer nearly 2 months. In that time we received only 2 updates with the last one The car had an immediate problem after purchase. It was then at the dealer nearly 2 months. In that time we received only 2 updates with the last one being we think your car will be ready tomorrow, and then we never heard from Kei again. Upon return it didn’t seem like the issue was fully resolved and there was a new rattling sound. Luckily in the time that the car was at the dealer we were able negotiate with Hyundai to buy back the car at the full cost we had paid for it. More

by angeladevoe5678 Verified Customer Verified Customer

Report | Print

The staff was friendly and helpful. They gave me a lot of information about my car. The waiting room is very nice. They gave me a lot of information about my car. The waiting room is very nice. More

by tdguest Verified Customer Verified Customer

Report | Print

Good service. Just wish shuttle service was 2 ways. Or hopefully offer loan car too. Just wish shuttle service was 2 ways. Or hopefully offer loan car too. More

by marixssmd Verified Customer Verified Customer

Report | Print

Very friendly and professional people, and very respectful treatment. The waiting area for the car was very comfortable. respectful treatment. The waiting area for the car was very comfortable. More

by gilda0 Verified Customer Verified Customer

Report | Print

Leo was absolutely amazing in how he handled my service needs. Prior to taking the car in for inspection, he walked me through all of my questions. He was professional and informative all the way through. needs. Prior to taking the car in for inspection, he walked me through all of my questions. He was professional and informative all the way through. If not for any other reason, I would return to this service center because of his care and handling. More

by william92 Verified Customer Verified Customer

Report | Print

Had a great and easy experience having my vehicle serviced. Kei my service advisor was informative and giving me accurate time frames and resolving my issues with my vehicle. serviced. Kei my service advisor was informative and giving me accurate time frames and resolving my issues with my vehicle. More

by ray.enriquez4 Verified Customer Verified Customer

Report | Print

Kai and the team were SO helpful. Friendly attentive, knowledgeable and efficient as always. Outstanding. Friendly attentive, knowledgeable and efficient as always. Outstanding. More

by ursula3 Verified Customer Verified Customer

Report | Print

Our salesperson Ryan was super helpful and informative. Unfortunately, the car we bought has an issue already that South Bay Hyundai has failed to resolve. Now I am driving around in the hottest part of th Unfortunately, the car we bought has an issue already that South Bay Hyundai has failed to resolve. Now I am driving around in the hottest part of the year with a brand new car with no air conditioning. Seems quality control is bad, and the service department is even worse. More

by angeladevoe5678 Verified Customer Verified Customer

Report | Print

Jack is the best service representative in SB Hyundai. From the manager Calvin to Keito, all the service reps are super kind and friendly over executive service attitude! Definitely come back again From the manager Calvin to Keito, all the service reps are super kind and friendly over executive service attitude! Definitely come back again More

by kmotorsceo Verified Customer Verified Customer

Report | Print