Katie Fuller

Not sure why I was told that I had a nail in my tire, and then recommended replacing it with a new tire costing approximately $500. Prior to me accepting the replacement, the car was placed back in the parki then recommended replacing it with a new tire costing approximately $500. Prior to me accepting the replacement, the car was placed back in the parking without me having being shown the nail. When I checked for the nail I could not find it, neither could the person assisting me with it. Shouldn’t I have at least been shown where this nail was located prior to placing it back in the parking slot at C9? More

by DBW144249 Verified Customer Verified Customer

Report | Print

The customer service was great and everyone was nice. I didn’t have an appointment and they still got me in. The only thing is they didn’t do the inspection on my truck like normal. I didn’t have an appointment and they still got me in. The only thing is they didn’t do the inspection on my truck like normal. More

by akellyaka80 Verified Customer Verified Customer

Report | Print

Fantastic, friendly service, timely work completed, great communication of issues and costs. Willingness to do that extra mile. communication of issues and costs. Willingness to do that extra mile. More

Report | Print

Katie was wonderful. I enjoy bringing my car in and working with Katie Fuller. Always friendly and knowledgeable. I enjoy dropping my car off and catching the shuttle ba I enjoy bringing my car in and working with Katie Fuller. Always friendly and knowledgeable. I enjoy dropping my car off and catching the shuttle back to work and having it worked on during the day while I am at work. Picking it up when I get off at 5pm and heading home. Can't beat that service More

Report | Print

So wonderful! I was trying to get to Mississippi to get married that weekend and ended up with a flat needing a new tire the day we were supposed to drive. They sq I was trying to get to Mississippi to get married that weekend and ended up with a flat needing a new tire the day we were supposed to drive. They squeezed me in and were able to get my tires changed in 3.5 hours! So so thankful for their help and understanding with my situation! More

by sloan Verified Customer Verified Customer

Report | Print

Some of the service people are nice and helpful. Some are not. Be careful and stay informed Some are not. Be careful and stay informed More

by KOSSPROF Verified Customer Verified Customer

Report | Print

Courteous employees. My son brought his 2019 Tacoma in for service at around 66,000 miles in March. The 60K service specifies a transmission service. Unfortunately, Cobb My son brought his 2019 Tacoma in for service at around 66,000 miles in March. The 60K service specifies a transmission service. Unfortunately, Cobb County Toyota’s service adviser did not add that to the service. 2,000 miles later, the truck was diagnosed with needing a new transmission torque converter. Research indicates that low transmission fluid can cause issues with the converter. The estimate for the new torque converter is about $4,000. We are not very happy. More

by JOLLEYSTEVE0 Verified Customer Verified Customer

Report | Print

Austin was honest with me about the maintenance needed for my vehicle. Made for a experience. for my vehicle. Made for a experience. More

by SCOTT.BARRON1 Verified Customer Verified Customer

Report | Print

Katie is superior at her job. She was my service writer and went above and beyond. I won't go anywhere else as long as I own my 4runner. AND she saved me money! She was my service writer and went above and beyond. I won't go anywhere else as long as I own my 4runner. AND she saved me money! More

by BDWYERSALES Verified Customer Verified Customer

Report | Print

THE BEST! WILL COME BACK! I FEEL LIKE WE ARE SOO CLOSE TO EACH OTHER WILL COME BACK! I FEEL LIKE WE ARE SOO CLOSE TO EACH OTHER More

by CHRISK13 Verified Customer Verified Customer

Report | Print