Justin Watts
Justin Watts at Niello BMW MINI
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Justin Watts

Sales Manager

Niello BMW MINI

2020 Fulton Ave
Sacramento, CA 95825

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4.9
44 Reviews

Dealership Experience

1 yr, 9 mos

4.9

44 Reviews

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44 Reviews of Justin Watts

December 27, 2024

Dealership Rating
Employee Rating

Justin was extremely helpful and thorough, made the car buying process seamless and very painless! Would definitely recommend anybody to Niello BMW and Justin and Tony! More

by LBEAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TONY ALEXAN

Dec 30, 2024

Niello BMW MINI responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Justin and Tony, and we look forward to working with you again. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

December 26, 2024

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Employee Rating

Poor business customer service. Fatima was very good, but the financial officer needs to be retrained. She was upset because I didn’t buy the extra insurance. Also, the first car I More

by BENNIE856
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 02, 2025

Niello BMW MINI responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

December 21, 2024

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Employee Rating

I cannot say enough good things about my experience with Niello BMW of Sacramento! From start to finish, they made the car-buying process smooth, stress-free, and even enjoyable. The sales and service teams More

by gilcaravantes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 22, 2024

Niello BMW MINI responded

Thank you so much, Gil, for your kind words for Gary and for taking the time to leave us this wonderful feedback! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

November 16, 2024

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Employee Rating

Ryan Cox is the best Car Dealer I have ever worked with in 36 years of buying cars. The Niello Group should give him a huge Promotion!!!!! More

by MBARKER2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Suchanek, Curtis Ringle, Gary Carroll, Erika Paleny, Diane Wallace, Ryan Cox , Louis Phan, Angela Pizziferro, MELANIE TWOMBLY

Nov 18, 2024

Niello BMW MINI responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW MINI! We truly appreciate your business. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

October 25, 2024

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I had a great experience and would go back for all my mini needs. Thanks More

by BEAN0710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Holt

Oct 25, 2024

Niello BMW MINI responded

Thanks for sharing about your experience with Niello BMW MINI. We appreciate your business and hope to see you again soon! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

October 23, 2024

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Employee Rating

helpful staff, easy purchase and trade-in. This is our third Mini purchased at this dealership. More

by RUTAARELLANO03
Trade-in Experience
Recommend Dealer
Yes
Oct 24, 2024

Niello BMW MINI responded

Thanks for your feedback on your recent visit to Niello BMW MINI. It's great to hear that we were able to assist you and that you had such a positive experience. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

October 10, 2024

Dealership Rating
Employee Rating

Creed and Justin were fantastic, they made us feel very comfortable with our purchase decision. We had a fantastic experience and would definitely recommend the dealership. More

by TTEGGE
Recommend Dealer
Yes

Other Employees Tagged: Creed Cate

Oct 10, 2024

Niello BMW MINI responded

Thank you for choosing Niello BMW MINI. Your feedback and rating mean a lot to us. We're glad Creed and Justin were able to help, and we hope to see you again! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

October 09, 2024

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Employee Rating

Thank you Team Niello BMW! Niello BMW went above and beyond to find us the perfect car. Would definitely recommend them to friends and family and will buy from them again! More

by JR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 10, 2024

Niello BMW MINI responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

September 06, 2024

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Employee Rating

This is the 5th vehicle I’ve purchased from Niello and it’s the only dealership I will work with. Niello is the pre-eminent dealership in Northern California with the most professional sales and service s More

by ANNSIMON
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fernanda Martinez

Sep 06, 2024

Niello BMW MINI responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

July 16, 2024

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Employee Rating

My experience and interaction with every person at Niello BMW was nothing but positive. I would recommend this dealership. More

by JTORRES1493
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 16, 2024

Niello BMW MINI responded

Here at Niello BMW MINI, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

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