Josh Billings

Outstanding service and customer care! Both the sales and service staff are amazing. They are engaging and knowledgeable! Both the sales and service staff are amazing. They are engaging and knowledgeable! More

by sorrell5214 Verified Customer Verified Customer

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Took too long for a rental vehicle. There should be something else you all can do. Especially when it is part of the warranty agreement. Wish there were more updates given about the sta There should be something else you all can do. Especially when it is part of the warranty agreement. Wish there were more updates given about the status of my vehicle/part. More

by astapleton1818 Verified Customer Verified Customer

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It’s ok most of the time all things do not go ok all the time i come here be cause of the good service I had for the past 10 years but this time people have told me it was way too high for the part and the time i come here be cause of the good service I had for the past 10 years but this time people have told me it was way too high for the part and the labor $681.77 I had to bring it back because it wasn’t fixed the first time I don’t know if I will be bringing it back for service anymore and lm not sure yet if it’s fixed More

by bgeorge275 Verified Customer Verified Customer

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Sress free with great attention to detail. Professional work with a personal touch!Hopefully won't need any further service but would quickly endorse using them again. Professional work with a personal touch!Hopefully won't need any further service but would quickly endorse using them again. More

by THURMAND2 Verified Customer Verified Customer

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I was so pleasantly surprised by the fact that they were so professional and knowledgeable so professional and knowledgeable More

by katrina36094 Verified Customer Verified Customer

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Everything about the process was top notch every employee super friendly and helpful they all stayed over till9pm to finish my sale because of my job super friendly and helpful they all stayed over till9pm to finish my sale because of my job More

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long story short bought a used car with them was told it was covered under warranty right away even though it had aftermarket parts installed anyways the car felt a little funky at the beginning but they re was covered under warranty right away even though it had aftermarket parts installed anyways the car felt a little funky at the beginning but they reassure everything was fine and inspected and covered under warranty giving that the car was a 2019 with 17k miles couple days later the motor went out supposedly it wasn't covered for another month they made me wait 2 months for the car to even get pulled in to be checked didn't provide rental at all and also when they did get it was told lies about what I needed and was just trying to upsell me more stuff than what I actually needed after a 3 month wait car was finally ready after going over invoice they completely lied about what was installed specially when they said they had replaced the aftermarket turbo to a stock one possibly to void my warranty later when i would come back for future repairs anyways i took it home and on the way home I noticed it was smoking so I called was told it was just residue and also the car still wasn't running perfectly couple weeks passed and I took it to another shop to verify work done to work and was told that they lied also the car was leaking oil i was like that's not possible I was told they was replacing the motor etc etc turns out they took it apart and replaced the one part that was bad instead and left it leaking after I notify and confronted them they brush me off and told me I had to wait more than 30 days for them to inspected because there mechanic who did was on vacation when they did check it they said oh no we didn't touch that leaking part when I did research and asked the other dealership and mechanics they advice to take them to court because they flat out lying ended up taking the car back home couple days later car catches on fire 🔥 fire department determine it was from the bad oil leak of the so called engine replacement they did they never owned up to anything worse experience ever the only person that was helpful was the sales person other than that I wouldn't buy another car from them More

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Best dealership I have delt with for years. There caring for my unit and the way they go out of there way to adjusting to my schedule and needs including up grades I request is fantastic.. I've purchased tw for my unit and the way they go out of there way to adjusting to my schedule and needs including up grades I request is fantastic.. I've purchased two vehicles from them looking to get my wife to be a vehicle soon.. Great job guys!! More

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I purchased a 2016.5 Chevrolet Cruze in 2018 but last year, had to have the vehicle towed in because the car was stalling, service light was on. A mouse nest was found inside and their diagnostic found year, had to have the vehicle towed in because the car was stalling, service light was on. A mouse nest was found inside and their diagnostic found the harness wire was chewed, but repairable. This was good news because the harness was not available anywhere, even nationwide, due to the China trade war. After that, I received a call from Tim (branch manager) it was ready to pick up! Great !! Then I received call from Ed Mangus in service stating they found additional damage to piston and cylinder #1, possibly #2. We went back and forth and I was asking why this was not found from the beginning? Did they drive it? The service engine light still had to be on - advised no from Ed – they had to manually push it in. I was feeling something was not right, asked him several times for another service video – took several days and they also provided an estimate for more repairs almost $4000 – I requested detail on parts etc. and that also took several days. Ed stated not to worry - this piston and cylinder problem was common with the Chevrolet Cruze and our warranty would cover it. After going back and forth on that, it was denied due to ‘one’ tire rotation not completed. I called the insurance adjuster to go back out and he also took a picture of current odometer and that is when we found out they put almost put 4 miles while in their possession. … another lie from what he said before... When I brought this to Ed’s attention - I was advised, well they did, they had to test drive it to check the harness wiring .. I made the decision to have it moved because I did not want them touching it any longer. The final bill was wrong, they had extra charges and the insurance company had to intercept on that as well. A service tech was walking by and he asked if I was driving it and I said no – it will be towed. He said good because it shouldn’t be driven. I responded by ‘ YOU ‘ guys drove it almost 4 miles and you are telling ME not to drive it ?' He walked way. The cashier was even shocked and commented, this vehicle only has 65,000 miles and it needs an engine rebuild?? We had it towed to our mechanic that same day and they confirmed engine piston and cylinder crack #1. Possible engine crack. We towed it for a 3rd opinion and advised the same. The car was worth almost nothing now …We have heard first hand, and from too many people I cannot count, the unprofessionalism and shoddy service on how McCluskey ruins vehicles brought in for service. Samantha Gorby More

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I boight a roush mustang they said it was soumd said it I bought a roush mustang they said it was sound said it passed a big inspection when delivered electrical went bad first day car started stalling firs I bought a roush mustang they said it was sound said it passed a big inspection when delivered electrical went bad first day car started stalling first day paint was horrible and hidden in the pictures they are crooks and to top it off its been a month still no title do not have a car delivered they will lie and rig it if you want to see the paperwork ive got because of all the work ir needs and they knew i was trying to buy a car for my dying grandpa this place is horrible filled with liars and cheets give me my title so i can sell this piece of junk More

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