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Mark Hiltz
Mark Hiltz at McCluskey Chevrolet

Mark Hiltz

Finance

McCluskey Chevrolet

9673 Kings Auto Mall Road
Cincinnati, OH 45249

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4.6
35 Reviews
4.6

35 Reviews

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35 Reviews of Mark Hiltz

August 21, 2026

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Employee Rating

Great place to buy a car. I enjoy talking and dealing with the salesman’s. The make sure you are satisfied before you leave More

by mazzeeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Chad Wessendorf, Bob Burnett, Gary Dozier, Keith McCluskey, Chris Hacker, Josh Billings , Isiah

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August 19, 2026

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Employee Rating

Soon as you complete the sale you can't get in touch with anyone bought a truck had an issue they wanted me to take the truck back to them 2 hrs away and not even provide a rental. I don't recommend them More

by tfritz678
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chuck Maly, Bob Burnett, Dan Hoffman, Gary Dozier, Keith McCluskey, Chris Hacker, Craig Kinsley, Justin Smith, Josh Billings

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Aug 21, 2026

McCluskey Chevrolet responded

Thank you for sharing your feedback. We’re sorry to hear that you had difficulty getting in touch with someone after your purchase and that the service options presented to you were frustrating, especially given the distance involved. That is not the level of communication or support we want our customers to experience. We would appreciate the opportunity to review what happened and see if there is anything we can do to help. Please contact our management team directly so we can look into the situation and work toward a resolution.

August 18, 2026

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Employee Rating

It's my dealership. I've bought 3 cars there so far. I happy with there service and team members. More

by Isucceed09@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Hacker

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Aug 18, 2026

McCluskey Chevrolet responded

Thank you so much for your continued loyalty! Three vehicles is an incredible compliment, and we truly appreciate you choosing McCluskey time and time again. We’re so glad to hear that our team and service have continued to earn your trust. We look forward to taking care of you for many more miles and vehicles to come! Thank you for being part of the McCluskey family!

August 14, 2026

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Employee Rating

Bought in 2023 and return 2026. Love working with. This dealer Both buys were online and delivered. Excellent More

by tinaspain62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Dirheimer

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Aug 18, 2026

McCluskey Chevrolet responded

Thank you for choosing us again! We love hearing from returning customers, and it’s wonderful to know both of your online purchases and deliveries were excellent experiences. We truly appreciate your continued trust in McCluskey and look forward to helping you again when it’s time for vehicle #3!

July 31, 2026

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Employee Rating

I am very impressed how Jayla at Mcclusky handled all of the Gmc customers with white glove service. I didn’t have high expectations of getting great service, but I am a customer for life now. Big thanks to More

by TOSDOG80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Burnett, Dan Hoffman, Eric Dirheimer, Gary Dozier, Chris Hacker, Ken Hetzer, Craig Kinsley, Justin Smith , Tim Shaw

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Aug 01, 2026

McCluskey Chevrolet responded

Thank you for your wonderful review! We're thrilled Jayla exceeded your expectations and provided the white-glove service you deserve. We'll be sure to share your kind words with her. Thank you for trusting McCluskey—we're honored to have earned a customer for life!

July 28, 2026

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Employee Rating

They do the job right the first time. Appointments done in timely manner. People are friendly. More

by auntfronia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Chad Wessendorf, Bob Burnett, Gary Dozier, Keith McCluskey, Chris Hacker, Josh Billings , Tim Shaw

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Aug 01, 2026

McCluskey Chevrolet responded

Thank you for your kind review! We're happy to hear your service was completed right the first time and in a timely manner. We appreciate your trust in McCluskey and look forward to seeing you again!

July 18, 2026

Dealership Rating
Employee Rating

Everything went well until I was taken to OnStar. ..The female working there was very unprofessional, would not identify herself, gave me no info.She acted as though I was wasting her time..Eye Rolls More

by kimberlylbaker1259
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Hacker

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July 18, 2026

Dealership Rating
Employee Rating

Quick in and and out ,everyone worked together to get me what I wanted. Love the kids area More

by cobrasecurity.sr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Burnett, Dan Hoffman, Eric Dirheimer, Gary Dozier, Chris Hacker, Ken Hetzer, Craig Kinsley, Justin Smith , Tim Shaw

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Aug 01, 2026

McCluskey Chevrolet responded

Thank you for your great review! We're glad our team worked together to make your buying experience quick, easy, and successful. We're also happy to hear your family enjoyed our kids' area! Congratulations on your new vehicle, and thank you for choosing McCluskey!

July 15, 2026

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Employee Rating

They helped me out when i needed a car. Great customer service, reliable, and easily available More

by MIGUEL_DELACRUZ3391
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Bob Burnett, Dan Hoffman, Eric Dirheimer, Keith McCluskey, Chris Hacker, Ken Hetzer, Craig Kinsley, Justin Smith

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Aug 01, 2026

McCluskey Chevrolet responded

Thank you for your wonderful review! We're so glad we could be there when you needed a vehicle most. Providing reliable service, exceptional customer care, and making the car-buying process as easy and convenient as possible is what we strive for every day. We truly appreciate your kind words and your trust in McCluskey Chevrolet Buick GMC. Thank you for choosing us, and we hope you enjoy your new vehicle for many miles to come. Welcome to the McCluskey family! We look forward to serving you again in the future.

July 08, 2026

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Employee Rating

Quick and excellent care for my vehicle. Service attendant was efficient and listened to concerns and completed only what was asked of him. More

by rphipps229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Dozier, Chris Hacker , Tim Shaw

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