Joseph Fritz
Joseph Fritz at BMW of West Chester

Joseph Fritz | Page 4

Service Manager

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
4.8
90 Reviews

Dealership Experience

22 yrs, 3 mos

Industry Experience

26 yrs, 3 mos

Languages Spoken

English English

4.8

90 Reviews

Write a Review

90 Reviews of Joseph Fritz

May 13, 2025

Dealership Rating
Employee Rating

I receive Excellent Service each and every time I bring my car for Service. I am never disappointed More

by RSMITH60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 01, 2025

Dealership Rating
Employee Rating

She was informative and courteous Tele in the loop even though it took 10 days to get all the repair order complete. Her access was always timely, responsive and polite. She is a very good asset for your d More

by ESTEGER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 30, 2025

Dealership Rating
Employee Rating

Good customer service and inspection was outstanding because they found that I needed additional repairs thanks More

by dashon1125
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 08, 2025

Dealership Rating
Employee Rating

Great people. The dealership is easy to get to from where I live and always fast service. More

by FUZZYME
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Wilmer Rodriguez, Melissa Gibson, Chad Carey , Anthony Blubello

April 03, 2025

Dealership Rating
Employee Rating

Service above and beyond. That says it all and there’s no more to say. More

by MONAPHILLIPS614@gmail.com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

March 24, 2025

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Everyone was so hopefully and friendly . I will and have recommended friends and family .I had great service. More

by Msano
Service Price Transparency
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Recommend Dealer
Yes
Mar 24, 2025

BMW of West Chester responded

We are thrilled to hear that you had a positive experience with us. Our team strives to provide friendly and helpful service to all our customers, and it is wonderful to know that we met your expectations. Thank you for choosing BMW of West Chester!

February 11, 2025

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Employee Rating

Justice is great. Very helpful in retaining my Tag from my old vehicle. Answered all my questions. I will come to West Chester BMW again! Also, I visited the Servi More

by Zackrv10
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Justice Mogano, Bill Cosenza

Feb 11, 2025

BMW of West Chester responded

We are thrilled to hear that Justice was able to assist you with retaining your tag and answering all your questions. It is wonderful to know that our service department, especially Joe and Bill, provided you with the detailed information you needed about the warranty. Thank you and we look forward to your next visit!

February 06, 2025

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Employee Rating

Service team supported all the needed . Provided Uber ride I home . Timely check out. Great team More

by MGYANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2025

BMW of West Chester responded

We are glad to hear that our service team was able to support all your needs and provide an Uber ride home. It's great to know that your check-out process was timely and that you found our team to be great. Many thanks from all of us here at BMW of West Chester!

February 06, 2025

Dealership Rating
Employee Rating

Great place to take your car for service! Advisors are nice and friendly! You can tell they care! More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2025

BMW of West Chester responded

We are thrilled to hear that you find our service center a great place to take your car. It's fantastic to know that our advisors are nice, friendly, and genuinely care about your experience. Your satisfaction is our top priority, and we appreciate your kind words. Many thanks from all of us here at BMW of West Chester!

February 03, 2025

Dealership Rating
Employee Rating

Something is always wrong with my car, I only drive it to work and back, and it's turned out to be a 🍋. BMW at West Chester has tried to help as much as they could, they offer expert services and support, I More

by ALFEIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2025

BMW of West Chester responded

Thank you for your feedback! We are sorry to hear about the issues you've been experiencing with your car. It's frustrating when a vehicle does not meet expectations, especially when it's primarily used for commuting. We are glad to know that our team at BMW of West Chester has been able to provide expert services and support. If there's anything else we can do to assist you, please do not hesitate to reach out. Thank you from everyone here at BMW of West Chester!

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