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Joseph Fritz
Refer Me
43 Reviews
Dealership Experience
20 yrs, 10 mos
Industry Experience
24 yrs, 10 mos
Languages Spoken
English
43 Reviews
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43 Reviews of Joseph Fritz
October 21, 2024
A great place to take your old bmw fir service, they are honest and skilled mechanics, even the service advisor was respectful and honest honest and skilled mechanics, even the service advisor was respectful and honest More
by YAREK
Verified CustomerOther Employees Tagged: Melissa Gibson, Bill Cosenza, Frank Adinolfi, Joe Izzi, Caroline Combs, Heather Deritis
October 04, 2024
Chris and his team go beyond to help out. They also do it right the first time! Thanks They also do it right the first time! Thanks More
by Dschiltz5
Other Employees Tagged: Kevin Mahoney, Wilmer Rodriguez, Bill Cosenza, Frank Adinolfi
September 25, 2024
Always happy with the service at WC BMW. Always go above and beyond to address the issue and with great customer service! Thank you! Always go above and beyond to address the issue and with great customer service! Thank you! More
by akellyfish
Other Employees Tagged: Melissa Gibson, Bill Cosenza, Frank Adinolfi, Joe Izzi, Caroline Combs, Heather Deritis
September 24, 2024
We can always count on Bill and his team to service our BMW with care and professionalism. Our car had an issue with the navigation screen and it had to be replaced under warranty. The issues have been fi BMW with care and professionalism. Our car had an issue with the navigation screen and it had to be replaced under warranty. The issues have been fixed. More
by HK
Other Employees Tagged: Melissa Gibson, Bill Cosenza, Chad Carey, Anthony Blubello, Caroline Combs
August 16, 2024
As always a great experience great great great great great great great great great great great great great great great great More
by gmarinelli1
Other Employees Tagged: Melissa Gibson, Bill Cosenza, Frank Adinolfi, Joe Izzi, Caroline Combs, Heather Deritis
June 24, 2024
My 2022 230i had been experiencing a creaking sunroof. I had visited the dealership four times for this issue. Although the noise disappeared after service, it would then reappear weeks later. Service adv I had visited the dealership four times for this issue. Although the noise disappeared after service, it would then reappear weeks later. Service advisor Heather was always friendly and eager to help solve the problem. During my last visit I asked to speak with the service manager and mechanic to help me understand what the problem could be. Both Joe and Matt worked together to help me understand what was causing the rattling creak and how to remedy the problem. They physically showed me where the problem lies and how to fix it when it reappears. I was pleased with the solution and how the team worked together to respond to my requests. More
by Coupe 230i
Other Employees Tagged: Heather Deritis , Matt Zook
June 07, 2024
This dealership is very professional and very easy to work with and I highly recommend them! work with and I highly recommend them! More
by amatek
Other Employees Tagged: Frank Adinolfi, Joe Izzi
May 17, 2024
Great service all around! The Team is friendly and professional, I highly recommend this dealership to anyone. The Team is friendly and professional, I highly recommend this dealership to anyone. More
by lthompson12
Other Employees Tagged: Kevin Mahoney, Wilmer Rodriguez, Melissa Gibson, Bill Cosenza, Frank Adinolfi, Joe Izzi, Caroline Combs, Heather Deritis , Harold Harris
May 15, 2024
What a rip off! Car went in for a oil change with a check engine light on. Ended up with a $1,100 bill and no issues found related to the check engine light. Took Car went in for a oil change with a check engine light on. Ended up with a $1,100 bill and no issues found related to the check engine light. Took advantage of my wife by recommending $1,000 worth of unnecessary services. Car had 45k miles dealer recommended replacing the spark plugs. BMW recommends they be replaced at $60k or 6th oil change. When I raised the issue with the Service Manager, he lied to me and tried to say that the car's algorithm dictates when the spark plug replacement is required. Not true and he knew it. Then, we I raised the fact that the service was the car's fifth oil change, he tried to explain that the first oil change actually happens at the factory. Clearly, he thought I am stupid. Lastly $619.69 to replace to cabin air filters are a complete an utter rip off. Dealer took advantage of a women who trusted the recommendations and didn't know any better. What a complete and utter rip off! More
by mking407
Other Employees Tagged: Melissa Gibson
