Jonathan Stein
Jonathan Stein at Russ Darrow Honda
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Jonathan Stein

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
65 Reviews
4.6

65 Reviews

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65 Reviews of Jonathan Stein

January 20, 2025

Dealership Rating
Employee Rating

Friendly at the service department, they’re always quick, efficient & done well. Since purchasing my vehicle, this is the only dealership I take it to! More

by AYKX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Russ Darrow Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

January 18, 2025

Dealership Rating
Employee Rating

Good clean accurate and conscientious. I would use them again. Plain to get all repairs done there More

by KIMMERS1713
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

January 17, 2025

Dealership Rating
Employee Rating

Great service, great dealer, great brand! Russ Darrow Group is the difference. Buy and service all my cars there. More

by jim.bloedel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2025

Russ Darrow Honda responded

Thank you, Jim, for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

January 17, 2025

Dealership Rating
Employee Rating

Easy to work with, fair prices, willing to work with you to keep your car updated and your budget intact. I've been going to Russ Darrow for 5 years and it's been a good experience. More

by BBurke2284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2025

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

January 16, 2025

Dealership Rating
Employee Rating

Always great service. Jon Stein our service manager always does a great job. As do the techs. More

by mjdriscoll07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Russ Darrow Honda responded

Thank you for your review and kind words for Jon and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

January 16, 2025

Dealership Rating
Employee Rating

Customer service is great. They completed the work as promised on time and for the cost quoted. More

by acbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

January 14, 2025

Dealership Rating
Employee Rating

The customer service was very good and were able to answer my questions they service my car at timely manor. I appreciate all the work More

by roseuzzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

October 15, 2023

Dealership Rating
Employee Rating

Has R. Darrow EVER replaced shocks before? Obviously, yes. Therefore they should be able to quote a near exact price. Instead my price was $90 over the quot More

by sh
Service Price Transparency
Service Time
Recommend Dealer
No

April 20, 2023

Dealership Rating
Employee Rating

Very kind,courteous,and quick service. My sales rep Lisa was also kind and courteous. Very willing to work with me and my needs. More

by Majikman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lesia Matthis

September 10, 2022

Dealership Rating
Employee Rating

My car was serviced under the estimated time. The waiting room was clean and comfortable with coffee and a snack offered. Only improvement would be hot chocolate. My car was washed and I was o More

by ruthmgrem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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