Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jonathan Stein
Jonathan Stein at Russ Darrow Honda

Jonathan Stein | Page 15

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.6
232 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

21 yrs, 1 mo

4.6

232 Reviews

Write a Review

232 Reviews of Jonathan Stein

February 23, 2025

Dealership Rating
Employee Rating

Always great service from you all and good working with new people love cris.Jon and Maddie Samantha you are now added to the great customer list kudos!! More

by yycowser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar, Maddie Wojciechowski , Christopher Berger, Tiffany Breuer, Samantha

Print
Feb 23, 2025

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

February 21, 2025

Dealership Rating
Employee Rating

Everyone was pleasant and friendly. Customer service was great and will have family and friends to get their service done there. More

by 32873UIGVBF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 23, 2025

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

February 21, 2025

Dealership Rating
Employee Rating

swift, efficient and effective. I always have confidence in this dealership. The employees are so helpful and knowledgeable. More

by charnellwells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

Print
Feb 23, 2025

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

February 17, 2025

Dealership Rating
Employee Rating

Very pleased with the whole experience, great job, very informative.i like the idea of the video. More

by TRBLAGRAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown

Print
Feb 18, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let Jonathan, Aleiah, and our team know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

February 17, 2025

Dealership Rating
Employee Rating

Payed $1000 in services and didn’t include my car wash. Usually get car washed More

by AMGENTERPRISEMKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christopher Berger

Print
Feb 20, 2025

Russ Darrow Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. George Matthews george.matthews@russdarrow.com

February 16, 2025

Dealership Rating
Employee Rating

They did nothing for my car and charged me $117 for nothing. Literally call me and said they couldn't do anything because all the code was erase. They could have told me that without charging me. More

by mgradywi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Feb 20, 2025

Russ Darrow Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. George Matthews george.matthews@russdarrow.com

February 16, 2025

Dealership Rating
Employee Rating

Tiffany and Mike were amazing! Mike got all my fuel pump parts ordered, and set me up with Tiffany to schedule service and a rental. I ended up forgetting my son’s booster seat in More

by joseph.r.frost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maddie Wojciechowski , Tiffany Breuer, Mike Delgado

Print
Feb 17, 2025

Russ Darrow Honda responded

Joseph, Thanks for sharing about your experience with Russ Darrow Honda. Tiffany, Mike, and our team appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

February 14, 2025

Dealership Rating
Employee Rating

Alondra was so helpful getting me in quickly for all of the concerns. The Lyft driver to Mayfair was also great. Thanks for taking such good care if my Honda! More

by TRISHALICKTEIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derrick Taylor, Daryl Robinson , Tiffany Breuer, Andrew Martin, Alondra Sandoval

Print
Feb 14, 2025

Russ Darrow Honda responded

Thank you, Trisha, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Alondra here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

February 10, 2025

Dealership Rating
Employee Rating

Everything was great and explained in a way that I could understand from the service people to the service on my car. More

by Andrew Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Rachel Aguilar, Aleiah Brown, Maddie Wojciechowski , Christopher Berger, Tiffany Breuer, Adriana Perez, Yazen Saleh, Alondra Sandoval

Print
Feb 10, 2025

Russ Darrow Honda responded

Andrew, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

February 09, 2025

Dealership Rating
Employee Rating

Very efficient and knowledgeable- great customer service. Shuttle service was much appreciated. Everyone was very friendly. More

by PAMELAWFRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 10, 2025

Russ Darrow Honda responded

Pamela, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

1
...
14
15
16
...
24

Dealership Inventory (200 Vehicles)

used 2024 Honda Civic car, priced at $26,268
2024 Honda Civic
used
Crystal Black Pearl exterior
Automatic
Front-wheel Drive
$26,268
View Details
new 2027 Honda CR-V Hybrid car, priced at $41,624
2027 Honda CR-V Hybrid
new
Canyon River Blue Metallic exterior
Automatic
All-wheel Drive
$41,624
View Details
used 2025 Dodge Durango car, priced at $37,070
2025 Dodge Durango
used
White Knuckle exterior
Automatic
All-wheel Drive
$37,070
View Details
new 2026 Honda Civic car, priced at $28,813
2026 Honda Civic
new
Boost Blue Pearl exterior
Automatic
Front-wheel Drive
$28,813
View Details
used 2023 Buick Enclave car, priced at $32,898
2023 Buick Enclave
used
Moonstone Gray Metallic exterior
Automatic
All-wheel Drive
$32,898
View Details
used 2025 Honda HR-V car, priced at $28,240
2025 Honda HR-V
used
Lunar Silver Metallic exterior
Automatic
All-wheel Drive
$28,240
View Details
View All Inventory