John Powell

Koons is the best dealership that I have ever been to. The Sales manager and team were simply amazing. The Sales manager and team were simply amazing. More

by davidgburnettdb Verified Customer Verified Customer

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Been dealing with Koons Ford since 2011. Mike Treas usually writes me up. It's nice to deal with someone who remembers who you are. The waiting time during service is usually very quick cons Mike Treas usually writes me up. It's nice to deal with someone who remembers who you are. The waiting time during service is usually very quick considering their volume of customers. I've never had a problem since the beginning. More

by GGEVAUDAN Verified Customer Verified Customer

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We have dealt with Koon's for 3 cars, nothing but the best service. Sellin, buying and service. best service. Sellin, buying and service. More

by SRPEANUT1 Verified Customer Verified Customer

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Wonderful experience from beginning to end. Very knowledgeable team. Thanks to Joe and John P. Appreciate all your work. Very knowledgeable team. Thanks to Joe and John P. Appreciate all your work. More

by lk2bite Verified Customer Verified Customer

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Great experience at this dealership! Sales and service were both helpful, Would highly recommend to a friend or family. Sales and service were both helpful, Would highly recommend to a friend or family. More

by CHELSEADAWNBURNETT Verified Customer Verified Customer

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They were professional and kept the process moving to get me in my new car. me in my new car. More

by MS.POWELL.REBECCA Verified Customer Verified Customer

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Chuck and everyone else at Koons Ford felt with us in an efficient and professional manner. efficient and professional manner. More

by sjd427cobra Verified Customer Verified Customer

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Traded my 17 F250 for a 22 bronco (used 50k miles). Needed a trans in the first week. Manager was Terrible to deal with. I asked since my old truck was still there if i could have it back and was tol Needed a trans in the first week. Manager was Terrible to deal with. I asked since my old truck was still there if i could have it back and was told no. Deal is done. Had to call corp. Ford and get them to call the dealer as it was sold being blue certified. I mentioned on the day of the test drive that it sounds little funny and was told that happens when its cold. Found out afterwards that it was a know problem. Earl told me after lots of phone calls that he would get it fixed. Still took a month for parts. Had to push hard to get a loaner. This is the third vehicle i have bought from Koons Annapolis. Probably won't be going back, not the vehicles fault. Just the interaction with the management. Service department was great even though it took a month for parts. I just don't understand selling something with a known issue still under warranty and was (Blue) certified inspected. More

by TED30 Verified Customer Verified Customer

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This manager spoke over me the entire phone conversation and was extremely RUDE! Would not respond back to my email. and was extremely RUDE! Would not respond back to my email. More

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Knowledgeable and personable salesman. They worked hard to find me exactly the truck I was looking for. The first price offer was on the high side, but they came down nicely in the end. They worked hard to find me exactly the truck I was looking for. The first price offer was on the high side, but they came down nicely in the end. More

by DMCANTOR Verified Customer Verified Customer

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