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John Nevarez

Overview Reviews (8) Inventory (673)

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John Nevarez

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John Nevarez

Drive Manager

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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3.7

8 Reviews

Overview Reviews (8) Inventory (673)

Dealership Experience

6 yrs, 10 mos

Industry Experience

34 yrs, 11 mos

Languages Spoken

English

Spanish

3.7

8 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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8 Reviews of John Nevarez

October 10, 2024

Dealership Rating

Employee Rating

I had an issue that better communication would have prevented. After speaking with John Nevarez, I remain a loyal customer prevented. After speaking with John Nevarez, I remain a loyal customer More

by Allen Fan

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 12, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for your review! We appreciate you recognizing John.

August 06, 2024

Dealership Rating

Employee Rating

Once again Pat’s staff go above and beyond! From management Arik, and service advisor Bailey they always have my confidence intact! I know they are going to look after my car and my budget! Joe From management Arik, and service advisor Bailey they always have my confidence intact! I know they are going to look after my car and my budget! Joel and John are two other members who always strive for excellence! Well done team! More

by Lesley

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arik Florczak, Joel Casper

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Sep 14, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Lesley! We appreciate you recognizing Joel, John and Arik.

May 05, 2024

Dealership Rating

Employee Rating

Excellent people doing an excellent job! Personal, professional, and honest! Took care of the needed services and advised of overall condition of car, in great time! Personal, professional, and honest! Took care of the needed services and advised of overall condition of car, in great time! More

by texstar77

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Conroy, David Jurs, John Cole, Sarah Rowell, Fred Fowler, Marquis Shimer, Austin Reed

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May 11, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review!

March 26, 2024

Dealership Rating

Employee Rating

Toyota service is the best, fast, courtesy and good service is very recommended. I like Toyota service. service is very recommended. I like Toyota service. More

by Eddystfestin

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Austin Reed, Hisar Odeh

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Mar 27, 2024 -

Pat Lobb Toyota of McKinney responded

And we like your FIVE STARS review Eddy! Thank you for your business.

March 05, 2023

Dealership Rating

Employee Rating

Incompetent manager. Has several cars leftover from the day before and does not have staff inform customers that reservation does not guarantee same day service. Offers a Has several cars leftover from the day before and does not have staff inform customers that reservation does not guarantee same day service. Offers a bunch of CYA fluff as to why my vehicle hasn’t even been looked at 4 hours after I dropped it off. Will try Toyota of Richardson & hope for better service More

by Unsatisfied Toyota Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Pam Lennon

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Mar 08, 2023 -

Pat Lobb Toyota of McKinney responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Arik Florczak Service Director 214-544-8696 socialmedia@toyotaofmckinney.com

January 28, 2023

Dealership Rating

Employee Rating

Tammy does an amazing job in the service department. Always attentive to the needs of the vehicle Always attentive to the needs of the vehicle More

by rms.0809

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tammy Mitchell

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Jan 30, 2023 -

Pat Lobb Toyota of McKinney responded

It's great to hear that Tammy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

March 25, 2022

Dealership Rating

Employee Rating

Service advisor Agrin did an excellent job when I brought my vehicle in. I look forward to working with him again in the future! my vehicle in. I look forward to working with him again in the future! More

by matthjarpe

Recommend Dealer

Yes

Other Employees Tagged: Agrin Neani

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Mar 25, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words for Agrin, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

Mar 25, 2022 -

matthjarpe responded

Your quite welcome!

July 12, 2021

Dealership Rating

Employee Rating

Went beyond to diagnose the problem with my car. I'd give them a 10 if they'd put the seat back the way they found it. give them a 10 if they'd put the seat back the way they found it. More

by johnstem

Recommend Dealer

Yes

Other Employees Tagged: Dylan Bacon

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Jul 12, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you, John, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Arik Florczak Service Director

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John Nevarez

Drive Manager

Pat Lobb Toyota of McKinney

8 Reviews of John Nevarez

Dealership Inventory (673 Vehicles)

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