John Nevarez

John and his team couldn’t get a simple oil change service done right. Waited 3+ hrs because they mixed up paperwork. When I complained to John, he was next to useless with cero customer service skill service done right. Waited 3+ hrs because they mixed up paperwork. When I complained to John, he was next to useless with cero customer service skills and extremely rude. No John you shouldn’t be a Service Manager, no wonder your department runs like a circus More

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I had an issue that better communication would have prevented. After speaking with John Nevarez, I remain a loyal customer prevented. After speaking with John Nevarez, I remain a loyal customer More

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Once again Pat’s staff go above and beyond! From management Arik, and service advisor Bailey they always have my confidence intact! I know they are going to look after my car and my budget! Joe From management Arik, and service advisor Bailey they always have my confidence intact! I know they are going to look after my car and my budget! Joel and John are two other members who always strive for excellence! Well done team! More

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Excellent people doing an excellent job! Personal, professional, and honest! Took care of the needed services and advised of overall condition of car, in great time! Personal, professional, and honest! Took care of the needed services and advised of overall condition of car, in great time! More

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Toyota service is the best, fast, courtesy and good service is very recommended. I like Toyota service. service is very recommended. I like Toyota service. More

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Incompetent manager. Has several cars leftover from the day before and does not have staff inform customers that reservation does not guarantee same day service. Offers a Has several cars leftover from the day before and does not have staff inform customers that reservation does not guarantee same day service. Offers a bunch of CYA fluff as to why my vehicle hasn’t even been looked at 4 hours after I dropped it off. Will try Toyota of Richardson & hope for better service More

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Tammy does an amazing job in the service department. Always attentive to the needs of the vehicle Always attentive to the needs of the vehicle More

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Service advisor Agrin did an excellent job when I brought my vehicle in. I look forward to working with him again in the future! my vehicle in. I look forward to working with him again in the future! More

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Went beyond to diagnose the problem with my car. I'd give them a 10 if they'd put the seat back the way they found it. give them a 10 if they'd put the seat back the way they found it. More

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