John Cole
John Cole at Pat Lobb Toyota of McKinney
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John Cole

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Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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5.0
15 Reviews
5.0

15 Reviews

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15 Reviews of John Cole

August 31, 2024

Dealership Rating
Employee Rating

Excellent dealership, I just had my last free maintenance on 2022 Tacoma and they all have been excellent. I plan on to continue going there. More

by nick75071
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 14, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing the service team.

May 05, 2024

Dealership Rating
Employee Rating

Excellent people doing an excellent job! Personal, professional, and honest! Took care of the needed services and advised of overall condition of car, in great time! More

by texstar77
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 11, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review!

April 23, 2024

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Employee Rating

My experience with the Pat Lobb service department is always quick and easy. I purchased a Sienna in 2016 and now have a new Tundra. The level of service is great! More

by javatec1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 25, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! Enjoy your new Tundra, amazing truck.

August 19, 2023

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Employee Rating

Tammy and John are two of the best that I have ever had the opportunity to receive service from a dealership. I drive 40 miles 1-way to get service because of them. Thank-you again! More

by b4bigred
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tammy Mitchell

August 17, 2023

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When I picked up my vehicle and had a question about an issue, my service advisor Austin righted everything. I was very pleased with the way my vehicle handled. Thank you More

by Connie
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Austin Reed

July 20, 2023

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Since last year that I moved to McKinney, I’m going to this dealership, I’ll never go anywhere else! At Timing, price and professionally, they are the best. Thank you! More

by bandyarian
Service Price Transparency
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Recommend Dealer
Yes

January 29, 2023

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25k mile service and all of the tires were a different psi from 32 to 39 - truck was pulling bad and had to stop and re- adjust - never had an issue like this before at par lobb More

by M Sodolak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2023

Pat Lobb Toyota of McKinney responded

We're sorry to hear that your visit didn't meet the high standards that you and our other guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Arik Florczak Service Director 214-544-8696 socialmedia@toyotaofmckinney.com

September 20, 2022

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Lovely people and fantastic service! Glad that we do business with them! Love my new car as well! More

by Patricia75407PS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cardenas

Sep 21, 2022

Pat Lobb Toyota of McKinney responded

Patricia, We are very happy to hear John and Kevin provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

July 01, 2022

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Employee Rating

Steven “Mississippi” Boyd is by far the best car salesman I have ever worked with, and I have worked with many. There was no pushing or pressure of any kind. He took the time in 98 degree heat to answer all More

by Kdpdparents
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas "Spike" Lipscomb, John Fulgoni, Jose Facundo , Steven Boyd, Easy Newsome

Jul 01, 2022

Pat Lobb Toyota of McKinney responded

Thank you for your feedback on your recent visit to Pat Lobb Toyota of McKinney. I'm glad to hear that Steven and Thomas were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Tony Yazbeck General Sales Manager

January 23, 2022

Dealership Rating
Employee Rating

cooperative and responsive teamKnew very well about the cooperative and responsive team Knew very well about the subject matter On time service completion More

by Firew2210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert McMillan, Tammy Mitchell, Cannon Campbell, Joel Casper, Jose Facundo, Tyge Anderson , Kevin Cardenas, Brandon Hutson, Christopher Moore

Jan 23, 2022

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

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