John Cole
John Cole at Pat Lobb Toyota of McKinney

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Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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3.7
19 Reviews
3.7

19 Reviews

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19 Reviews of John Cole

January 29, 2023

Dealership Rating
Employee Rating

25k mile service and all of the tires were a different psi from 32 to 39 - truck was pulling bad and had to stop and re- adjust - never had an issue like this before at par lobb More

by M Sodolak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2023

Pat Lobb Toyota of McKinney responded

We're sorry to hear that your visit didn't meet the high standards that you and our other guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Arik Florczak Service Director 214-544-8696 socialmedia@toyotaofmckinney.com

September 20, 2022

Dealership Rating
Employee Rating

Lovely people and fantastic service! Glad that we do business with them! Love my new car as well! More

by Patricia75407PS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cardenas

Sep 21, 2022

Pat Lobb Toyota of McKinney responded

Patricia, We are very happy to hear John and Kevin provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

July 01, 2022

Dealership Rating
Employee Rating

Steven “Mississippi” Boyd is by far the best car salesman I have ever worked with, and I have worked with many. There was no pushing or pressure of any kind. He took the time in 98 degree heat to answer all More

by Kdpdparents
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Fulgoni, Jose Facundo , Steven Boyd, Thomas "Spike" Lipscomb, Easy Newsome

Jul 01, 2022

Pat Lobb Toyota of McKinney responded

Thank you for your feedback on your recent visit to Pat Lobb Toyota of McKinney. I'm glad to hear that Steven and Thomas were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Tony Yazbeck General Sales Manager

January 23, 2022

Dealership Rating
Employee Rating

cooperative and responsive teamKnew very well about the cooperative and responsive team Knew very well about the subject matter On time service completion More

by Firew2210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert McMillan, Tammy Mitchell, Cannon Campbell, Joel Casper, Jose Facundo, Tyge Anderson , Kevin Cardenas, Brandon Hutson, Christopher Moore

Jan 23, 2022

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

December 30, 2021

Dealership Rating
Employee Rating

Great customer service, easy check in process, comfortable lobby with work space and refreshments, over all great experience! More

by Shannon.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2021

Pat Lobb Toyota of McKinney responded

Shannon, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

December 29, 2021

Dealership Rating
Employee Rating

I took my vehicle in for service and also a loud cabin noise. They had a service person drive with me and confirmed the problem. My service agent is always great to work with snd very personable! More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Easy Newsome

Jan 01, 2022

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review, Susan. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

October 01, 2021

Dealership Rating
Employee Rating

Everyone at this dealership has always been courteous, friendly, and helpful. It has been a great relationship since I bought my car in July, 2021. More

by bwwilson80
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Braden Sjoblom

Oct 01, 2021

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We appreciate the five-star rating. Arik Florczak Service Director

August 14, 2021

Dealership Rating
Employee Rating

The salesperson and the service person were very eager to help in any way they could!! More

by Raelenepsychrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Bacon, Steven Boyd

Aug 14, 2021

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to leave us a great review, Raelene. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help. Arik Florczak Service Director

August 03, 2021

Dealership Rating
Employee Rating

Every is super nice and family friendly. It has surpassed a normal dealership where you service you're vehicle and leave. The advisors and other staff can and will become life long friends. More

by Bunie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

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