Robert McMillan
Robert McMillan at Pat Lobb Toyota of McKinney

Robert McMillan

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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5.0
159 Reviews
5.0

159 Reviews

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159 Reviews of Robert McMillan

July 24, 2026

Dealership Rating
Employee Rating

It looks like your mechanic did not take the skid plate off before doing the oil change and got oil on the skid plate.and wasn’t cleaned up More

by dalbritton1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2026

Pat Lobb Toyota of McKinney responded

Thank you for your review. We appreciate you recognizing Robert. Apologies for the oil on the skid plate.

June 26, 2026

Dealership Rating
Employee Rating

Appointment was on time. My advisor Mr McMillan checked me in advised me of some recommendations for my truck and advised me I would be ready in about thirty minutes. He info More

by Toot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2026

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Robert.

June 22, 2026

Dealership Rating
Employee Rating

My Toyota has only needled routine service. My experience with the service department has been excellent. The website is easy to navigate and make appointments. The service writers are knowledg More

by SESPRUILL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Landon Fruehan

Jun 23, 2026

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Robert and Landon.

June 09, 2026

Dealership Rating
Employee Rating

Always great, fast and courteous service at Pat Lobb. Robert McMillan got me in without an appointment and my service was completed just as fast as if I had an appointment. More

by GORDON.LACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2026

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Robert.

May 01, 2026

Dealership Rating
Employee Rating

Their service department is excellent. I would highly recommend them to anyone. They also have a great inventory of new cars. More

by dickwilson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2026

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review. We appreciate you recognizing Robert.

April 16, 2026

Dealership Rating
Employee Rating

Best service department ever. Always done in timely manner Professional, excellent, BEST EVER! Thank you!!! More

by planomaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2026

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Robert.

April 16, 2026

Dealership Rating
Employee Rating

Good service in a just time for the service needed Excellent customer service by Robert / service advisor /technical in front desk More

by Lee GPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2026

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Robert.

January 13, 2026

Dealership Rating
Employee Rating

Awesome service and customer friendly. Shop manager, Johnny, drove with me for 25 minutes to listen for a slight rattle so he could correct it. Robert McMillan is the service advisor I us More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cole

Jan 16, 2026

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Dee! We appreciate you recognizing John and Robert.

December 31, 2025

Dealership Rating
Employee Rating

Great customer service. Very friendly courteous customer oriented. The entire operation is very customer focused. More

by Steve
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 01, 2026

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Steve! We appreciate you recognizing Robert.

December 20, 2025

Dealership Rating
Employee Rating

I had my car serviced and I was in and out within 30 minutes. My service representative was very kind and helpful. Great experience! More

by Marcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Marcy! We appreciate you recognizing Robert.

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