John Caruso
John Caruso at BMW of Westlake
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John Caruso

Client Advisor

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

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5.0
358 Reviews

Dealership Experience

24 yrs, 1 mo

Industry Experience

24 yrs, 1 mo

5.0

358 Reviews

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358 Reviews of John Caruso

September 19, 2024

Dealership Rating
Employee Rating

The staff are professional, expert, reliable, and pleasant. I have complete confidence in them and have consistently been pleased with service. John Caruso in sales is excellent. More

by COLLIN71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2024

BMW of Westlake responded

Collin, thank you for sharing your positive experience!

September 07, 2024

Dealership Rating
Employee Rating

John Caruso is the best salesman! He has impeccable integrity. I will always be loyal to John, Mike and Bob! I highly recommend this trio to any person and or family looking to purcha More

by cuyahoga14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2024

BMW of Westlake responded

We are very happy we could provide you with a positive experience!

June 15, 2024

Dealership Rating
Employee Rating

Great experience from start to finish. I would recommend them to anyone looking for a new or used BMW More

by ASIFKASSAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jared Jeschelnig

Jun 19, 2024

BMW of Westlake responded

Asifkassam, thank you so much for the positive review!

June 14, 2024

Dealership Rating
Employee Rating

Everyone we dealt with was great. Walk me through all the many buttons on the carThey to see how I More

by BOZZIBARTHOLOMEW
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 16, 2024

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 14, 2024

Dealership Rating
Employee Rating

The dealership and the people in selling me my car was fantastic. Walk me through understanding all the buttons involved with the car More

by BOZZIBARTHOLOMEW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 16, 2024

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 05, 2024

Dealership Rating
Employee Rating

john caruso my sales rep was amazing he made my experience easy and simple. they helped me get a great car and i am very thankful would recommend anybody to come here for a car. More

by JamesRGardner2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 07, 2024

BMW of Westlake responded

Jamesr, thank you so much for the positive review!

June 05, 2024

Dealership Rating
Employee Rating

Dealership is very professional and clean Every one in the dealership answered every question I had and was very knowledgeable More

by OFFTHEWALLssoccer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 07, 2024

BMW of Westlake responded

Thank you so much for the positive review!

May 20, 2024

Dealership Rating
Employee Rating

The Westlake BMW service team is courteous, helpful and efficient. They did a great job with my front windshield replacement. I was not aware that a windshield could be replaced by non OEM window. Thanks f More

by DAVID.BOGART
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

BMW of Westlake responded

Thank you for the awesome review about the team!

May 15, 2024

Dealership Rating
Employee Rating

the recently purchased BMW is my 5th BMW. I have always dealt with John Caruso and Adam Moon. Both have halways worked out car deals that were a win win for both of us. The sales process h More

by has
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki

May 15, 2024

BMW of Westlake responded

Thanks for the awesome review about the team and we appreciate your loyalty!

April 26, 2024

Dealership Rating
Employee Rating

I worked with John Caruso salesman who helped me built my new car. He was very helpful from the beginning answering my questions. Overall BMW of Westlake is very professional including their lease options. I More

by Tanveer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2024

BMW of Westlake responded

Thanks for the awesome review about John!

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