200 Reviews
Write a Review200 Reviews of Joe Izzi
July 19, 2025
Always a pleasure to leave my car there to be fixed. They stay in communication and have it back when they say they will. They stay in communication and have it back when they say they will. More
Other Employees Tagged: Caroline Combs
July 16, 2025
I just so appreciate Joe in my last few times I experienced his drive to be the Best in each case for his Customer Experience. Totally understanding my issues and tries to help in anyway he can. Su experienced his drive to be the Best in each case for his Customer Experience. Totally understanding my issues and tries to help in anyway he can. Such an Asset for your organization. Thank you for your choice ! More
Other Employees Tagged: Frank Adinolfi
July 16, 2025
From start to finish, the experience was very nice. Joe was very informative and prompt and provided appropriate communication through the process. Everyone else was pleasant and helpful that I talked Joe was very informative and prompt and provided appropriate communication through the process. Everyone else was pleasant and helpful that I talked to as well. More
July 11, 2025
Another fantastic service appointment concluded with the vehicle back on the road after warranty work completed. This time around I worked with Joe, the service advisor, kept me informed on the progress an vehicle back on the road after warranty work completed. This time around I worked with Joe, the service advisor, kept me informed on the progress and made sure all my questions were answered. I also work with Frank in the service area. In the meantime, sales advisor Scott and manager Wilmer took me through several options regarding my next car. Very professional staff, comfortable waiting room and showroom. I always highly recommend both the Sales and Service teams at BMW of West Chester. I have had 10 BMWs over the years and always do business with this group. (Formally Ottos BMW). More
Other Employees Tagged: Kevin Mahoney, Wilmer Rodriguez, Scott Gately, Frank Adinolfi
July 11, 2025
EXCELLENT SERVICE AS ALWAYS. I ALWAYS FEEL LIKE A VIP WHEN I BRING MY CAR FOR SERVICE. JOE IZZI ALWAYS KEEPS ME INFORMED OF THE STATUS OF MY VEHICLE. I ALWAYS FEEL LIKE A VIP WHEN I BRING MY CAR FOR SERVICE. JOE IZZI ALWAYS KEEPS ME INFORMED OF THE STATUS OF MY VEHICLE. More
Other Employees Tagged: Joseph Fritz , Chris Clayton
July 07, 2025
Frank and the support is the main reason I continually refer friends to OTTOS . After the new BMW is procured service support is what’s left of customers returning refer friends to OTTOS . After the new BMW is procured service support is what’s left of customers returning More
Other Employees Tagged: Bill Cosenza, Frank Adinolfi , Anthony Blubello
July 06, 2025
Excellent service and customer care. Too care of my service request within the time and delivered Too care of my service request within the time and delivered More
Other Employees Tagged: Melissa Gibson, Bill Cosenza, Frank Adinolfi, Joseph Fritz, Caroline Combs, Heather Deritis, Amy Hinkle

